Senior Atlassian Administrator

1Password

Senior Atlassian Administrator managing Jira and Statuspage for 1Password's Enterprise Tools team. Leading governance, architecture, and configuration initiatives to enhance platform efficiency and user experience.

Posted 6/24/2026full-timeRemote • California, New York • 🇺🇸 United StatesSenior💰 $123,000 - $172,000 per yearWebsite

Tech Stack

Tools & technologies

CloudGroovyITSMJavaScriptPython

About the role

Key responsibilities & impact

Champion the strategy for clean data architecture and own the architecture, configuration, and governance of 1Password's Atlassian platform, starting with Jira and Statuspage.
Participate in the company's Jira Council, a cross-functional governance group that keeps the platform aligned with organizational needs.
Partner with engineering, product, IT, and security teams to understand how they work and build Atlassian platform solutions that fit the way people operate.
Design and enforce Atlassian platform governance standards: project creation policies, workflow standards, naming conventions, field usage, and permission models.
Build and maintain Jira automations to reduce manual work and improve data quality across the platform.
Lead Atlassian tool onboarding for new teams and programs. Create training materials, run enablement sessions, and be the subject matter expert people trust to point them in the right direction.
Own the Atlassian vendor relationship and help shape the platform roadmap as the suite expands.
Identify technical debt, configuration drift, and process gaps. Build a backlog, prioritize it, and work through it.
Partner with others in IT on integrations between Atlassian tools and other enterprise systems (e.g., Slack, Identity Providers, CI/CD pipelines, or CRM tools).
Evaluate, manage, and audit third-party apps and plugins to ensure platform stability, performance, and security compliance.
Document configurations, workflows, and decisions so the platform is maintainable by the broader team.

Requirements

What you’ll need

6+ years of hands-on Jira administration experience in a large-scale enterprise environment.
Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments.
Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components.
Proven experience designing and governing Jira at scale, building standards for how teams use the platform.
Strong Jira Automation skills.
Solid understanding of Jira REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations.
Experience with Statuspage administration.
Confluence and Jira Service Management experience is a plus.
Excellent communication skills.
Experience aligning Atlassian configuration with corporate compliance and audit standards.
Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting)
Familiarity with IT Service Management (ITSM) principles.
A bias toward simplicity and sustainability.

Benefits

Comp & perks

immediate participation in 1Password's benefits program (health, dental, 401k and many others)
utilization of our generous paid time off
an equity grant
participation in our incentive programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Jira administrationAtlassian Cloud EnterpriseJira configurationJira AutomationJira REST APIscriptingStatuspage administrationConfluenceJira Service Managementthird-party marketplace apps

Soft Skills

communicationcollaborationtraininggovernanceproblem-solvingdocumentationleadershiporganizational skillssubject matter expertisealignment