Content Designer
1Password
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $95,000 - $133,000 per year
About the role
- Lead UX writing, information architecture, and content structure work within your product area, supporting the evolution of complex user experiences.
- Drive content design efforts that clarify workflows, terminology, and interactions across in-product experiences.
- Collaborate closely with product designers to create lo-fi wireframes and content prototypes that explore and validate ideas early.
- Write clear, inclusive, and accessible UX copy for flows, navigation, forms, system messages, and in-product guidance.
- Identify opportunities to improve clarity, consistency, and content structure, and proactively bring recommendations to your partners.
- Apply UX principles to ensure users receive the right information at the right time in a scalable, sustainable way.
- Work within the Knox design system, contributing content patterns and advocating for consistency across experiences.
- Participate in discovery by partnering with research and product to understand customer needs, synthesize insights, and apply findings to your work.
- Share work regularly in critiques, reviews, and async channels, incorporating feedback to improve quality and clarity.
- Communicate progress clearly and proactively, raising risks, questions, or alignment needs as they arise.
Requirements
- 3+ years of experience in content design, UX writing, or information architecture within a software product environment.
- A solid foundation in UX writing, content strategy, and information architecture principles.
- Comfort collaborating in cross-functional teams and giving and receiving constructive feedback.
- Demonstrated ability to use customer research, data, and feedback to inform content decisions and articulate your rationale.
- Strong execution skills, with the ability to balance quality, detail, and timelines while incorporating feedback.
- A growth mindset, with enthusiasm for learning, adapting, and building skills in complex product environments.
- Familiarity with inclusive design and accessibility best practices, and a commitment to designing experiences that work for everyone.
- Clear written and verbal communication skills, with growing confidence presenting and discussing your work.
Benefits
- immediate participation in 1Password's benefits program (health, dental, 401k and many others)
- utilization of our generous paid time off
- an equity grant
- participation in our incentive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX writinginformation architecturecontent designcontent strategyinclusive designaccessibility best practiceslo-fi wireframescontent prototypescustomer researchdata analysis
Soft Skills
collaborationconstructive feedbackcommunicationadaptabilitygrowth mindsetattention to detailtime managementcritical thinkingproblem-solvingpresentation skills