About the role
- Provide 1st and 2nd level support for our core sales and operations technology stack
- Troubleshoot issues users encounter with the software
- Manage support requests from initial contact through to resolution
- Document recurring issues and user feedback
Requirements
- Enrolled in a Bachelor’s or Master’s program, ideally in Business Informatics, Computer Science, or a related field
- Technical interest and the ability to solve technical problems
- Logical approach to challenges
- Strong communication skills in German and English (C1/C2)
- Be part of an international, dynamic, and highly motivated team
- Direct impact on climate protection by accelerating the energy transition
- Direct contact with decision-makers
- Excellent prospects for a full-time position at one of Europe’s fastest-growing scale-ups
- Employer-funded Wellpass benefits
- Participation in Futurebens programs
- Remote work possible (available throughout Germany)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillslogical approach to challengesability to solve technical problems
Certifications
Bachelor’s programMaster’s program