Product Designer
12Go
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇹🇭 Thailand
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own end-to-end product design for funnel surfaces (search, product info, checkout, post-booking), delivering measurable lifts in conversion and repeat behavior.
- Lead discovery for domestic & regional traveler segments: conduct customer interviews, usability tests, and task studies; synthesize insights into opportunities and JTBD.
- Drive benchmarking at scale: analyze competitors and industry trends, produce structured insights, and translate them into product ideas with clear business impact.
- Translate strategy into artifacts (flows, IA, wires, UI, prototypes) and detailed specs; ensure design quality through delivery.
- Advance and maintain our design system, ensuring accessibility, responsiveness, and localization across web + app.
- Communicate design decisions and trade-offs clearly; mentor a junior/mid designer and raise the bar for craft, critique, and documentation.
Requirements
- 5–7+ years in product/UX design with a portfolio of shipped work on complex flows (search, checkout, account, payments).
- Strong in interaction design and service thinking across the full product lifecycle, not just UI polish.
- Proficient with Figma; skilled in prototyping and writing clear handoff specs.
- Familiar with **data dashboards** (Amplitude, Mixpanel, GA, etc.) and using them to evaluate design performance.
- Evidence of running or partnering on **UX research**, including customer interviews, and turning insights into decisions.
- Excellent communication and stakeholder management; proven ability to mentor/design-lead.
Benefits
- Engaging work on a product that enables millions of travelers to book their trips daily;
- Full-time remote working - 5 days week, 8 hours per day;
- Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
- Internal growth and internal mobility opportunities;
- Competitive annual leave, sick leave, and public holidays;
- Annual company offsite in Thailand.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product designinteraction designservice thinkingprototypingUX researchdesign qualityaccessibilityresponsivenesslocalizationcustomer interviews
Soft skills
communicationstakeholder managementmentoringdesign leadershipcraft critiquedocumentation