Vice President

• Act as a team leader and interface with peers to ensure the cable investment portfolio align with the performance target
• Source and prepare market analysis for new subsea cable planning and investment
• Negotiate the terms and conditions with submarine cable providers on agreements, contracts and order forms
• Prepare business cases and profitability analysis for management approval on capacity investment, upgrade and expansion projects
• Prepare regular Capex / Opex budget and usage forecast according to the inventory status.
• Analyze the revenue and costing to prepare for on-going forecast and AOP
• Provide regular and ad-hoc KPI performance reports to Finance and Management
• Track and proactively monitor the inventory utilization and its trend, and initiate capacity upgrade to maintain the capacity threshold
• Manage cable portfolio and maintain accurate inventory of PCCWG’s all submarine capacity including subsea and terrestrial cable systems with more than 50 cable systems
• Provide regular update and briefing on the available, planned new capacity and new cable systems to the Sales, Presales and internal teams
• Interface with Cable Planning and Transmission Engineering teams to ensure the accuracy of the lit up capacity and associated costing for the own cable investment

AVP, Capacity Management

• Partner with business and support functions to provide guidance on policies and procedures
• Conduct robust product reviews and compliance risk assessments
• Support the establishment of approval processes for new products
• Develop and maintain compliance policies and procedures
• Prepare management information for senior stakeholders
• Support regulatory inspections and internal audits
• Design and deliver compliance training and awareness initiatives
• Lead or support compliance projects and drive continuous improvements
• Work collaboratively within the team

• Lead all operational and enhancement aspects of IT Service Operation Management in HKEX.
• Enforce strong controls around incident, problem, change, configuration, release, asset and account management processes.
• Ensure IT Service Operation Management is integrated effectively with the broader IT Division's functions to ensure seamless experience and capability delivered to Business and IT stakeholders.
• Establish strong stakeholder relationships with effective communication on service requirements, service improvements, risks, service changes, service outages, and service issues.
• Foster culture of standardization, process mindset, automation-first thinking and continuous improvement.
• Define and own the IT Service Operation Management strategy, covering ITIL-aligned processes, tooling, governance, automation, AI and talent uplift.
• Build a progressive roadmap transitioning from traditional ITSM to modernized, proactive service control.
• Develop a future-state operating model integrating data-driven service insights, AIOps, agentic AI and predictive analytics.
• Accountable for Financial and Cost Management aspects of the function, including IT Budget, reforecasting, Headcount, CAPEX, and OPEX tracking.
• Coach and motivate diverse team members to maximize effectiveness while enhancing interactions, harmony and synergy.
• Advocate security and governance mindset on everything we do to achieve a well-controlled operation.

IT Service Operation Management Lead – Technology Service Management

• Oversee full-stack delivery across CMS, APIs, and frontend platforms.
• Ensure integration, performance, and security across the entire application stack.
• Review and approve end-to-end solutions covering frontend, backend, CMS, and integrations.
• Lead end-to-end delivery of corporate website initiatives, including planning, execution, and production rollout.
• Manage system integrators and vendors across development and support engagements.
• Gather and translate business needs into clear functional and technical requirements.
• Oversee SIT, UAT, performance, and Operation Acceptance testing.
• Lead and coordinate incident response activities, including impact assessment, workaround identification, and service restoration within defined SLA targets.
• Work closely with business, UX/UI, infrastructure, and security teams.
• Manage budgets, forecasts, and cost tracking.
• Ensure complete system and operational documentation.

Vice President jobs in Hong Kong

See all jobs on JobTailor

AVP, Capacity Management

Vice President

IT Service Operation Management Lead – Technology Service Management

Assistant Vice President – Senior Systems Development Manager, Listing and Corporate Systems, IT