User Researcher

• Create deep understanding and empathy around user needs
• Design and execute primary research to explore user behaviors and motivations
• Deliver clear, compelling written, visual, and in-person presentations
• Drive definition of user problem statement and alignment
• Employ a range of UX Research methodologies
• Perform sophisticated, rigorous analysis of research data
• Build and maintain a strong partnership with Market Research and analytics teams
• Communicate research results through effective storytelling

Senior User Experience Researcher

• Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement
• Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions
• Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders
• Take ownership in defining the role of UX Research at Spring Health as an early member of the team, including building out processes and communications strategies that allow us to scale and grow our capabilities responsibly and efficiently

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Senior User Experience Researcher

Senior UX Researcher