User Researcher

• Lead user research to uncover new insights and opportunities
• Understand current needs and expectations, and test potential design solutions
• Collaborate with partners, designers, product managers and developers on research activities
• Establish a research portfolio that looks across the end-to-end lifecycle
• Manage multiple research projects simultaneously
• Develop well-crafted research plans with clear research goals
• Conduct usability sessions and develop quantitative surveys
• Conduct partner and client interviews
• Create prototypes using Figma or similar technology
• Identify insights by analysis of quantitative and qualitative data
• Translate insights into relevant recommendations across digital and physical products
• Create communication tools to share insights across development teams
• Present research findings to the larger team in a clear and organized fashion
• Implement a research strategy by collaborating with product teams and partners

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User Experience Researcher