Technical Writer

• Manage technical documentation projects from design to release ready
• Leverage cross-functional relationships with key stakeholders to understand business needs
• Collaborate with the Product team to gather requirements
• Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, etc.
• Organize and facilitate the content review process
• Review and edit technical documentation for accuracy and completeness
• Serve as a subject matter expert in technical writing principles
• Use git to manage source code
• Participate in team efforts like style guide development and content strategy

Technical Writer III

• Driving imaging services systems and science technical initiatives cross-functionally within the organization
• Providing clinical imaging sciences support within Imaging Services
• Implementing, and validating new imaging applications
• Developing/implementing complex image review workflows
• Managing complex technical issue escalations
• Leading process improvements
• Training team members where required
• Serving as a subject matter expert for defining project level technical execution with sponsors
• Writing Trial Configuration Specification (TCS) documentation
• Handling blinded independent central review (BICR) criteria, image acquisition, image quality and image transfers

Senior Technical Writer, Imaging Services

• Conduct onsite training sessions for key customers on the installation, operation, and maintenance of our data center cooling products
• Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
• Provide technical writing, support, and mentorship to customers during the installation and maintenance processes
• Collaborate with the sales and customer service teams to identify customer training needs and develop customized training programs
• Ensure customers are fully trained and confident in using our products to enhance their efficiency and happiness
• Maintain up-to-date knowledge of our products and services to provide accurate and relevant training
• Collect and analyze customer feedback to continuously improve training programs and materials
• Travel to customer locations as the need arises to deliver onsite training

See all jobs on JobTailor

Technical Writer III

Senior Technical Writer, Imaging Services

Training Specialist, Technical Writer – Data Center Cooling Solutions