Technical Writer

• Create and review ITD technical products for proper grammar, punctuation, and syntax
• Prepare, review, revise, and maintain technical documents
• Write and edit technical documentation for all projects hardware and software requirements
• Standardize documentation by creating and implementing templates
• Maintain document library for ease of storage and retrieval

Technical Writer – TS/SCI, Polygraph

• Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
• Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge.
• Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
• Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
• Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.
• Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content.
• Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
• Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
• Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
• Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

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Technical Writer – TS/SCI, Polygraph

Senior Technical Writer