Technical Program Manager

• Lead deployment of asset management and technical standards programs, ensuring stakeholder alignment, readiness, rollout sequencing and adoption across regions
• Coordinate cross-functional initiatives, facilitating working sessions, resolving blockers, and maintaining momentum on high-priority projects
• Develop and maintain project control documentation, including workplans, readiness assessments, and adoption metrics
• Track and drive adoption of technical standards and processes, coaching regional teams and escalating persistent barriers
• Foster continuous improvement through feedback and process refinement
• Contribute strategic insights to enablement planning and participate in account governance forums
• Partner with the Business Services Office to ensure that training rollout, communication campaigns, and adoption tracking are delivered in a consistent, account-wide standard fashion
• Collaborate with the Global Standards Manager to translate technical standards into rollout-ready implementation guides, training materials, and operational checklists

Technical Integration Manager

• Scale and mature the operating frameworks that govern how software is planned, tested, launched, and supported in production
• Establish design review, security review, and release readiness frameworks for higher-risk technical changes
• Embed security, compliance, and operational readiness into delivery workflows so they happen by default, not as last-minute checks
• Build mechanisms and tools that improve T&I efficiency with measurable outcomes, including automation for routine coordination and delivery visibility
• Improve visibility into technical debt, architectural dependencies, and cross-team impacts early enough to influence planning and prioritization
• Partner with engineering leaders to make critical operating rigor consistent without slowing teams down
• Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and other enterprise tools
• Own the incident response program and continuous improvement mechanisms that strengthen resilience over time

Senior Technical Program Manager, Tech and Insights

• Responsible for the development and ongoing management of multi-year programs
• Manage enterprise-wide programs of $7M–$10M+ size
• Apply project management knowledge, skills, tools, and techniques to project deliverables, processes, and systems
• Coaching and mentoring project team members
• Developing resource, risk, quality, cost, and scope management plans
• Identify opportunities for cost optimization and synergy realization

Technical Program Manager – Integration Management Office

• Drive planning, coordination, and execution of initiatives across teams and departments.
• Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success.
• Facilitate and improve - at a program level - the team practices, workflows, and processes.
• Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation as needed.
• Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities.
• Proactively identify risks, issues, and cross-functional dependencies, and develop management, mitigation or escalation plans.
• Resolve conflicts and ensure smooth collaboration across teams.
• Partner with engineering to evaluate technical tradeoffs, identify architectural risks, and guide decisions that balance speed, scalability, and quality.
• Build and maintain strong relationships with diverse internal and external stakeholders.
• Act as a strategic thought partner by asking the right questions, sensing partnership needs, and fostering productive dialogues.

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