Technical Product Manager

• Own product strategy and roadmap for Heidi’s integrations surface
• Decide which integrations to build, which to deepen, and which to deprecate
• Serve as the central integration layer for Heidi’s product lines
• Own the Integration Marketplace as a single experience across Scribe, Comms and Evidence
• Drive the migration to the new integration framework
• Translate messy EMR realities into product specs engineering can build against
• Set the standard for integration quality and reliability
• Be the connective tissue between US, UK and APAC regional teams
• Work directly with EHR partners, integration engines and platform teams
• Connect field signal back to the framework
• Expand integrations beyond EMRs

Technical Product Manager – Clinical Integrations

• Own product strategy and roadmap for Heidi’s integrations surface — the framework, the marketplace, and the individual EMR and non-EMR connectors — setting clear goals and being held accountable to achieving them
• Decide which integrations to build, which to deepen, and which to deprecate, balancing customer demand, regional pull and engineering cost
• Serve as the central integration layer for Heidi’s product lines — when Scribe, Comms or Evidence needs to connect to an external system, the path runs through you
• Own the Integration Marketplace as a single experience across Scribe, Comms and Evidence — including discoverability, multi-player setup and the closed loop on integration requests from growth
• Drive the migration to the new integration framework so every connector benefits from shared infrastructure: sectional notes write-back, error handling, analytics instrumentation, multi-tenancy
• Translate messy EMR realities — HL7 ADT messages, FHIR resources, Athena shell accounts, Cerner addendum behaviour, MEDITECH Expanse approval pathways, Best Practice workflows — into product specs engineering can build against
• Set the standard for integration quality and reliability — error handling, write-back confirmations, latency, recovery from upstream failures — and be accountable to it
• Be the connective tissue between US, UK and APAC regional teams: absorbing their competing priorities and translating them into a coherent platform roadmap rather than a queue of one-offs
• Work directly with EHR partners, integration engines and platform teams to stay ahead of API changes and certification requirements
• Connect field signal back to the framework: when the same gap shows up across three accounts or three regions, consolidate it into a platform fix instead of three bespoke ones
• Expand integrations beyond EMRs — document stores (SharePoint, GDrive, OneDrive), clinical and drug references, scheduling systems, secure messaging — wherever clinicians already work.

Technical Product Manager – Integrations

• Define and champion a long-term vision for Local AI apps, aligning with company objectives, user privacy ethos, and industry trends in on-device AI to maintain a competitive edge.
• Develop and manage comprehensive product roadmaps, prioritizing features and enhancements, partnering with engineering, design, and cross-functional teams for successful launches.
• Engage with users, developers, and researchers to identify market opportunities, maximize value, and deliver seamless, intuitive experiences in local AI environments.
• Lead the ideation, prioritization, and definition of features for Local AI apps, ensuring they leverage on-device processing for efficiency, security, and personalization.
• Create comprehensive, interactive prototypes/mockups to communicate design concepts, enabling designers to refine and implement polished UX/UI.
• Build relationships with executives, engineers, partners, and industry influencers to foster strategic alliances, gather feedback, and advocate for the apps.
• Autonomy to build and own launch plans, collaborating with expansion and marketing teams to operationalize strategies that position the Local AI apps as valuable solutions in P2P and fintech ecosystems.
• Define and monitor KPIs related to app engagement, user satisfaction, privacy compliance, and performance efficiency to ensure optimized product success.

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Technical Product Manager – Clinical Integrations

Technical Product Manager – Integrations

Technical Product Manager