Technical Product Manager

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

Platform Technical Product Manager

• Act as the product owner for business solutions understanding product, business, and competitive landscape to successfully enhance the company's competitive advantage in the industry.
• Coordinate with business teams and other key business partners to create a product vision, understand and help identify business value, understand required capabilities and translate these into product requirements.
• Partner with business, product, analytics, and operational leaders across portfolios to drive shared prioritization, manage tradeoffs, and ensure aligned execution.
• Translate business needs and engagement strategies into well‑defined features and user stories, driving delivery within a SAFe Agile framework.
• Communicate product updates to stakeholders, including executive leadership.
• Manage expectations and solicit feedback to ensure alignment across the organization.
• Coordinate with technical partners from engineering, data science, user design, and architecture teams in a fast-paced, agile development process to successfully deliver roadmap capabilities.
• Define, monitor, and use KPIs to assess performance, inform decisions, and continuously improve engagement outcomes.
• Identify and proactively manage dependencies, integrations, platform constraints, and delivery risks for the product.
• Guide teams to resolve business, design, and engineering problems quickly and efficiently.

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Platform Technical Product Manager

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