Technical Product Manager

• Own the strategy and adoption of conversational intelligence and call coaching platforms across TELUS SMB
• Lead the roadmap and governance for our telephony platforms
• Define the strategy and vision for how we use call coaching and conversational intelligence
• Partner with sales leadership to identify high-impact use cases and translate them into product requirements
• Collaborate with data and analytics teams to design and implement an analytics framework connecting call insights to pipeline performance and revenue
• Drive adoption and enablement by leading the development of training resources
• Measure and report on impact by consistently tracking usage, ROI, and effects on key sales KPIs
• Create and present business cases to secure funding and leadership alignment for your roadmap priorities

Senior Technical Product Manager – Channel Technology, Sales Strategy

• Own and prioritize the backlog for platform automation, deployment, compliance, and scalability.
• Translate business, security, and regulatory needs into clear epics, user stories, and acceptance criteria.
• Experience using AI tools to accelerate product workflows (requirements drafting, analysis, documentation, backlog refinement), including running structured, spec-driven flows that bring AI assistance into collaborative SDLC practices across engineering, QA, and product.
• Partner with engineering teams to:
• - Automate build, packaging, and deployment workflows
• - Reduce deployment cycle time and increase release confidence through CI/CD improvements
• - Introduce orchestration best practices for zero-downtime deployments
• - Remove manual processes and increase end-to-end automation
• Ensure smooth upgrades across customer environments through deployment playbooks, chart versioning, and environment-specific sequencing.
• Own the product lifecycle for third-party platform components (BI tooling, integration engines, etc.), including containerization, version upgrades, and configuration management.
• Align deployment and automation initiatives with business goals while meeting compliance and certification requirements (FedRAMP, SOC2).
• Track KPIs such as deployment speed, reliability, adoption, and developer experience.
• Support architecture and security teams with design validation and risk assessments.
• Document requirements, decisions, and solution overviews clearly.
• Facilitate cross-team discussions to align scope, dependencies, and timelines.

Technical Product Owner, Platform Delivery

• Lead daily stand-ups, sprint planning, story pointing, sprint reviews, and team retrospectives to foster a culture of continuous improvement with best Agile practices.
• Manage multiple concurrent projects, develop comprehensive project plans, defining milestones, align timeline with customers, optimizing resource allocation, and identifying critical paths.
• Proactively identify and resolve technical or procedural dependencies and blockers to maintain delivery velocity.
• Identify opportunities for internal productivity improvements through tooling, standardizing processes, developing playbook and documentation, automating tests, deployment scripts, productizing custom development, etc.
• Ensure all deliverables meet the high safety and reliability standards required for heavy industry environments.
• Serve as the primary point of contact for customers, managing expectations and providing transparent progress updates.
• Develop deep, trust-based relationships with client-side technical leads and plant managers.
• Align cross-functional teams to ensure a unified delivery approach.

• Explore and shape engine health concepts by investigating performance trends (gas path, vibration, oil, fuel) and connecting them to product behavior
• Do hands-on data exploration (write SQL independently, leverage available APIs, explore structured datasets, test hypotheses) before requesting engineering bandwidth
• Prototype rapidly with AI tools (e.g., Cursor, ChatGPT, Lovable) to build lightweight proofs-of-concept, simulate detection logic, and create internal analysis tools
• Partner with engineering to refine implementation approaches, align with architectural constraints, and clarify requirements with technical depth
• Improve delivery efficiency by making analytics expectations concrete earlier—so we see fewer rework cycles later

Technical Product Manager jobs in Canada

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Senior Technical Product Manager – Channel Technology, Sales Strategy

Technical Product Owner, Platform Delivery

Technical Product Manager

Technical Product Owner