• Recruit, interview, and assist in hiring seasonal temporary team members.
• Support onboarding activities to ensure new hires are prepared for successful integration into the BT Prep organization.
• Directly manage a team of up to 100 seasonal employees throughout the busy season.
• Monitor employee productivity, attendance, scheduling, and hours worked to ensure operational goals are achieved (output standards are executed).
• Track team performance and proactively identify productivity, quality, or engagement concerns.
• Provide coaching, feedback, and ongoing performance management to seasonal employees.
• Manage performance escalations, including quality concerns, attendance issues, coaching conversations, documentation, and coordination with People Solutions as appropriate.
• Ensure team members consistently follow established BT Prep processes, procedures, and quality standards.
• Communicate priorities, operational updates, and expectations to team members through regular meetings and follow-up communications.
• Partner closely with fellow managers and BT Prep leadership to support a seasonal workforce of more than 400 temporary employees.
• Participate in weekly manager meetings and other operational planning sessions.
• Collaborate across the management team to share best practices, resolve issues, and ensure a consistent employee experience.
• Escalate operational risks and recommend process improvements that enhance efficiency and the overall team experience.
• Foster a positive, inclusive, and engaging team culture throughout the busy season.

Temporary Manager, BT Prep Operations – Seasonal Tax

• Support high-impact tax projects tied to business growth, new structures, market expansion, and other strategic initiatives.
• Partner closely with Accounting, FP&A, Legal, external tax advisors, and other finance stakeholders to provide practical, business-oriented tax support.
• Help evaluate and implement tax considerations related to international expansion, and evolving business needs.
• Drive process improvements that strengthen how the tax function supports the business and scales with company growth.
• Take ownership of priority direct tax workstreams while balancing longer-term strategic and operational projects.
• Build strong cross-functional relationships and help the tax team respond quickly and thoughtfully to complex, high-priority matters.

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Temporary Manager, BT Prep Operations – Seasonal Tax

Tax Manager, Direct Tax – Strategic Projects