Systems Engineer

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Performs systems analysis assignments with varying degrees of supervision
• Provides complex technical business support to clients that utilize small/midsize/enterprise level systems
• Communicates with programmers to ensure understanding of business processes and requirements of the users
• Works with programmers to ensure understanding of business processes and requirements of the processes
• Participates in the assessment of available technologies recommending innovative and cost-effective solutions
• Maps current business processes to new systems and participates in the transition to the new solution
• Develops detailed specification documents that include features and functions of the new system
• Develops test plans and test case scenarios to guarantee the new system design meets business requirements
• Implements assigned new system installations, upgrades, and conversions

Senior Business Systems Analyst

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

• Perform detailed systems analysis for CIAM capabilities including authentication, authorization, onboarding, self-service, and customer administrator workflows
• Translate CIAM architecture and security requirements into clear epics, features, user stories, and acceptance criteria consumable by engineering teams
• Document functional and non-functional requirements, integrations, dependencies, data flows, and system interactions using appropriate artifacts (user stories, workflows, diagrams, and business rules)
• Serve as the primary liaison between business stakeholders, Product, Engineering, Platform, and Information Security teams to ensure shared understanding and feasibility of solutions
• Own quality considerations from requirements through release, ensuring CIAM solutions are testable, measurable, and aligned with security and operational expectations
• Define and document acceptance criteria, edge cases, negative scenarios, and non-happy path behaviors for CIAM capabilities
• Partner with engineers and QE resources to support test strategy development, including functional, integration, regression, and security-related testing
• Validate delivered functionality against requirements and workflows, identifying gaps, risks, or defects early and driving them to resolution
• Support root cause analysis of defects and production issues, partnering with teams to prevent recurrence through improved requirements or controls
• Participate in system delivery teams as a CIAM subject matter expert, supporting backlog refinement, sprint planning, and release readiness activities
• Assess downstream impacts of CIAM changes on consuming applications, customer experience, and operational processes
• Communicate technical constraints, sequencing risks, and tradeoffs clearly to stakeholders
• Support onboarding and adoption of CIAM capabilities by partner product teams through documentation, consultation, and issue triage
• Analyze existing CIAM-related processes and controls to identify gaps, risks, and opportunities for improvement
• Contribute to standardization of CIAM integration patterns, documentation, and best practices
• Continuously refine requirements and quality practices based on production learnings, stakeholder feedback, and evolving security standards

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Systems Engineer

Senior Business Systems Analyst

Implementation Systems Architect

Business Systems Analyst, CIAM