Systems Engineer

• Work with local and corporate IT teams to troubleshoot issues and assist in deploying new IT solutions.
• Monitor assigned Helpdesk queues, pick up user requests, and work towards the most effective resolution.
• Help users accurately describe and report issues through the Helpdesk Support system.
• Create and maintain "How-to" guides, workarounds, and knowledge base (KB) articles.
• Participate in IT Scrum meetings and follow up on outstanding incidents and tasks.
• Report progress, risks, blockers, and project updates to the manager.
• Provide both remote and on-site IT support when required.
• Assist with hardware setup, maintenance, and replacement activities.

Systems Engineer jobs in Lithuania

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IT Systems Engineer, IT Systems Specialist – B2B Contract