Systems Engineer

• Design, implement, and provide ongoing support of the Backup Infrastructure.
• Serve as the advanced matter expert for all Backup environments.
• Create and maintain backup infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third-party tools on Linux and Windows environments.
• Provision/configure required backups for Linux and Window servers.
• Evaluate, improve, and maintain the security of information throughout the backup infrastructure.
• Monitor and correct backup issues and create recovery processes for failures and performance bottlenecks and configure alerts for proactive response times.
• Install, configure, test, and maintain system management tools, SAN and Tape infrastructure and server plugins with the latest hardware and software patch and firmware versions.
• Proactively ensure the highest levels of systems and infrastructure availability including verification of the replication of data, failover copies, redundant data sets.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as monitoring backup storage with Infrastructure as a Service (IaaS).
• Participate in the design of information and operational support systems.
• Provide 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Ensure technical documentation exists for all systems and is kept up to date including inventory and patch levels of all systems.

Senior Systems Engineer II – Backup

• Maintain knowledge of management, workflow, retrieval, and use of electronically stored information (ESI)
• Develop eDiscovery processes and best practices
• Assist in managing eDiscovery technology for attorneys
• Analyze the effectiveness of existing systems and processes
• Manage financial planning processes and deliver financial results

Cybersecurity Business Systems Analyst IV, eDiscovery Specialist

• Determine and define project scope and objectives
• Respond to and coordinate IT tickets/Business Analyst
• Participate in testing both enhancement and support tickets
• Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints
• Interaction with IT/Systems, Business Analyst, Regulatory Affairs, UW, Sales/Distribution, Accounting, and Claims
• Provides strategic input and personal insurance subject matter expertise for system implementations of project related changes
• Analyzes and recommends system process improvements to the various product processes associated with full policy life cycle
• Data analysis of various source systems to data and business intelligence applications
• Elicit, analyze, specify and communicate business, system and implementation requirements

UAT Systems Analyst

• work closely with cross-functional teams to assess cybersecurity risk, validate control effectiveness, and ensure policy compliance across complex healthcare technology environments
• evaluate technical implementations, identify potential gaps, and ensure appropriate evidence is in place to support regulatory and security requirements
• bridge the gap between technical teams and governance functions, ensuring that risk decisions are informed, accurate, and aligned with both business and compliance objectives
• support process enhancement and redesign efforts to streamline Cybersecurity delivery
• review and analyze the effectiveness and efficiency of existing systems and processes
• provide insight into scope and parameters of required analysis in order to define outcome criteria and deliver measurable actions as part of daily efforts as well as in projects
• contribute to the determination of key data points and generate actionable metrics
• support research efforts to make recommendations
• operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines

Cybersecurity GRC Business Systems Analyst II

• Work closely with cross-functional teams to assess cybersecurity risk, validate control effectiveness, and ensure policy compliance across complex healthcare technology environments.
• Evaluate technical implementations, identify potential gaps, and ensure appropriate evidence is in place to support regulatory and security requirements.
• Bridge the gap between technical teams and governance functions, ensuring that risk decisions are informed, accurate, and aligned with business and compliance objectives.
• Manage process enhancement and redesign efforts to streamline Cybersecurity delivery.
• Review and analyze the effectiveness and efficiency of existing systems and processes to develop strategies for improving or further leveraging, consolidating, or decommissioning.
• Provide guidance, direction, and oversight for compliance with all federal, state, and local mandated information security laws, rules, and guidelines.

Cybersecurity Business Systems Analyst III

• Represent business needs within an Agile delivery team.
• Develop and retain strong positive relationships with business stakeholders.
• Act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance.
• May lead collaborative decomposition sessions to identify high level scope of work across business and IT areas.
• Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria.
• Understand process analysis and cost versus benefit analysis; and apply these skills routinely.
• Use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis.
• Develop and maintain knowledge of Premera IT systems within the aligned domain (Claims) as well as supporting business and IT domains.
• Research, inform and recommend opportunities to apply business and technology solutions to address business problems.
• Demonstrate strong knowledge of data considerations for assigned domain.
• Create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed.
• Aggregate, track, analyze and generate reports.
• Perform data analysis to assist in defining functional requirements.
• Develop more complex data mapping and begin to independently create modeling, and data transformation rules.
• May participate in multiple testing efforts.
• Build test scenarios and analyze data from tests.
• Work with software developer to write test scripts.
• Use data extract tools to validate test results.
• May provide direction and support for UAT.
• Provide input on backlog priorities and dependencies.
• Identify and lead improvement opportunities through analysis and understanding of business domain and technology solutions.
• Provide mentorship and direction to more junior analysts within the team.

Systems Analyst III

• Implements infrastructure systems and components in support of business and IT applications such as hardware, servers, software (such as operating systems, packaged software, configuration files, security certificates, database system etc.), and appliances.
• Independently conducts implementations that include installation, configuration, update, documentation and knowledge transfer.
• Analyzes, diagnoses, isolates and identifies system problems. Create short term solution to alleviate problem symptoms. Identify root causes and create and/or execute long term remediation plans.
• Contribute to compliance related activities such as reporting, baseline and verifications.
• Participates in application development process by reviewing non-functional requirements and propose, design, and deliver supporting infrastructure.
• Occasionally manage small scale IT projects or exercise technical leadership to oversee the architecture design and validation where relevant systems delivery is involved.
• Shares knowledge and mentor less experienced staff Initiates, promotes, and exemplifies best practices in areas of capacity, asset/inventory, configuration, update, procurement, and vendor engagement.
• Develop, design, test, and document improvement solutions and processes (such as scripting, automation, and workflow) aimed to improve system’s efficiency, reliability, scalability, and cost effectiveness.
• Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value Cordially and professionally interact with customers, vendors, superiors and peers.
• Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week.

Senior Systems Engineer – RHEL Linux Engineer

• Develop solutions that enhance our legal, operations, billing, and corporate reporting solutions.
• Build integrations between custom and 3rd party applications.
• Work with business stakeholders to gather requirements and design new solutions, integrations or reports.
• Assist in the analysis, design, implementation, and support of data models, dashboards, and reports.
• Support internal users by troubleshooting and resolving issues promptly.
• Support our internal operations teams.
• Troubleshoot and correct production issues within the applications.
• Provide documentation and training on features to users.
• Work within an agile product development methodology.
• Help identify and roadmap future features.
• Understand database development and build ETL packages.
• Work in a team environment to design, build, test, and support our internal business applications.
• Hit project deadlines to ensure they stay on time and on budget.
• Be a team player; be open; be ready; be flexible.
• Perform other duties as assigned as needed to help drive our vision, fulfill our mission, and support our organization’s values.

System Engineer

• Lead all aspects of Workday integration development and maintenance
• Monitor, triage, and resolve issues performing detailed root cause analyses while effectively communicating with impacted parties
• Identify process improvements and opportunities and quickly act on them
• Collaborate closely with third-party resources and stay up to date on releases and new feature enhancements
• Champion innovation and automation through AI and other intelligent solutions
• Create clear and concise documentation (e.g., technical design, data lifecycle, unit testing)
• Ensure compliance controls satisfy audit and SOX requirements

Senior Financial Systems Engineer – Workday Financials ERP

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Responsible for conducting risk assessments using various resources including Service Now and proprietary questionnaires
• Conduct assessments on requested software and mobile applications, as well as policy exception documentation, and risk remediation
• Work closely with several pillars of cybersecurity such as Identity and Access Management and Security Architecture
• Support process enhancement and redesign efforts to streamline Cybersecurity delivery
• Provide insight into scope and parameters of required analysis to define outcome criteria and deliver measurable actions
• Contribute to the determination of key data points from raw data and generate information to create meaningful actionable metrics and represent at an executive level
• Operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines
• Remain current with the latest industry information
• Ability to work within procedures with minimal oversight
• Ability to communicate effectively with leaders at all levels of the organization.

Cybersecurity Business Systems Analyst II

• Responsible for the development and production of remotely operated process equipment/systems for use in the harsh environments represented in hot-cell and glove-box applications. Support of the operation and maintenance of remotely operated process equipment/systems and technical baseline.
• Provide imaginative and practical engineering solutions to research related programmatic issues and challenges where highly specialized equipment solutions are required to be designed (typically one-of-kind design).
• Design and development of new processes and handling equipment. Design systems, equipment, and fixturing, for remote applications.
• Modify existing process equipment/systems to support new missions. Adapt commercially available equipment for remote applications. Install and qualify (Mockup) of new Post Irradiation Examination (PIE) and test equipment & Instrumentation.
• Serve as a technical interface between nuclear facility, principal investigators, projects and programs.
• Support research through process development, operation and data analysis of nuclear fuel and material measurements in Nuclear Facilities.
• Interact with research personnel to establish experiment specific requirements for remote processes and examinations.
• Complete design reviews and verification.
• Configuration management of assigned systems and Engineering Change (EC) process.
• May be responsible for procurement, quality level determination, scheduling, and cost estimating for small projects.

Nuclear Remote Systems Engineer

• Maintain detailed knowledge of the claim adjudication system capabilities and limitations
• Provide subject matter expertise, participate in the design of innovative solutions to improve system configuration, claim processing, and the accuracy and efficiency of claims processing
• Support large effort initiatives within the claims adjudication space
• Identify risk, deliver quantified fact-based supporting details and provide a recommendation and detailed plan for mitigation
• Mentoring of less experienced team members
• Ensure accurate security configuration within the claims adjudication platform to minimize unauthorized access
• Review and understand NCPDP workgroup outcomes, participate in appropriate NCPDP task groups, share industry best practices and standards
• Other duties as assigned

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