System Administrator

• Administer and support Windows Server, Linux, Azure, Microsoft 365, Active Directory, Entra ID, and Intune in a hybrid environment.
• Own patching, monitoring, backup and recovery processes, and operational documentation to help ensure system reliability and readiness.
• Serve as an escalation point for complex infrastructure, systems, and endpoint issues.
• Lead or support migrations, upgrades, and operational improvement initiatives across the environment.
• Contribute to disaster recovery readiness, security hygiene, and documentation supporting SOC 2 and NIST-aligned efforts.
• Partner with the IT Director on project planning, prioritization, and continuous improvement across the environment.

Senior Systems Administrator

• provide on-site support for hardware and software issues
• troubleshoot and resolve IT issues for Windows 11 desktops and laptops; re-image devices per baseline configuration standards
• support mobile device troubleshooting and setup, including iOS and MiFi devices
• provide support for printers, scanners, and miscellaneous peripheral IT devices
• apply patches to software classified as above-baseline
• administer and troubleshoot user environments using Microsoft Entra ID, Microsoft Intune, Azure and Microsoft 365
• log and resolve incidents within an IT ticketing system
• maintain asset and configuration databases to reflect hardware lifecycle changes
• collaborate with internal teams to escalate and resolve complex issues
• assist with new user setup, onboarding, and end-user training as needed
• contribute to IT policy, procedure, and knowledge base documentation
• handle confidential information with discretion and professionalism
• lift or move equipment up to 50 lbs. as required

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Senior Systems Administrator

Systems Administrator