System Administrator

• Provide work estimates for assigned development work.
• Guide features, functional objectives, or technologies being built for interested parties.
• Contribute to our products' success.
• Work on innovation, creativity, and excellence in cloud-based managed services.

System Administrator – Netapp

• Manage daily operations of Data Protection and Network Storage within Corporate IT.
• Collaborate with technical teams and business functions to deliver IT solutions efficiently.
• Administering and supporting extensive Unix and Linux production environments while performing advanced troubleshooting of system, application, networking, and infrastructure issues.
• Managing DNS infrastructure through configuration, troubleshooting, validation, and support while utilizing Ansible automation to enhance efficiency and minimize manual tasks.
• Configuring, maintaining, and troubleshooting monitoring platforms like Prometheus and Grafana while performing system patching, upgrades, tuning, and lifecycle management.
• Supporting incident response, root cause analysis, and problem management while creating and maintaining documentation, procedures, and knowledge articles for operations.
• Collaborating with diverse technical teams to enhance infrastructure, identifying automation opportunities, and implementing solutions for improved reliability and scalability.
• Utilizing AI-driven tools to streamline troubleshooting, automate tasks, improve documentation, enhance decisions, and support critical production incidents.

Systems Administrator II, UNIX

• Responsible for network infrastructure over scope sites in the organization
• Design/capacity planning/ Implementation /Administration and support of Virtual Environment on VM platform
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Configuring and installing Network appliance for upgrading and maintaining network
• Hands-on experience with designing and building physical servers installing, configuring, and patching ESXi
• Troubleshooting malfunctions of network hardware and systems to resolve operational issues and restore services.
• Regular support of VMware and windows environment by resolving the escalated tickets for the internal and external customer
• Hands-on knowledge of configuring VM network in VMware(vlan/vlan IDs/network teaming etc.
• Manage ESX and vcenter patches & VMware tools versions
• Good understanding of Routing, Switching & Firewalls
• Design, setup and configure switching HP, CISCO environments knowledge of veeam backup application and its integration with vm technologies for backup and recovery
• Excellent Knowledge of configuring, tuning, maintaining, and monitoring Windows 2016 / 2019 Enterprise Servers.
• Strong hands-on experience on security and non-security patch remediation on large scale of Windows server environment through WSUS server.
• Antivirus solution Management, Policy creation, deployment, Database backup and troubleshooting
• Understanding about vulnerability management/ penetration testing

IT System Administrator

• Run the ticket queue.
• Own the tech and access tickets in Suptask: triage by urgency, resolve first-line issues, and escalate the deep ones with clear context.
• Do the system administration.
• Administer Google Workspace, Rippling, and seats and access across Monday and HubSpot, keeping everything accurate.
• Own onboarding and offboarding.
• Set new joiners up in the right systems on day one through Rippling, remove access cleanly when someone leaves, in step with People and Culture, and build basic Rippling automations so it runs reliably.
• Run access and license audits.
• Check regularly that the right people have the right access, flag over-provisioning and unused licenses, and make sure no leaver keeps a login.
• Handle the CRM tickets and train the team.
• Resolve the tool and CRM workflow questions, coach the team so they can self-serve, and keep the tech guide and knowledge base current so repeat questions drop.
• Fix at the root. When the same issue keeps coming back, fix the cause and document it, rather than closing the same ticket twice.
• If a better tool would make support or setup faster, make the case and we will back it.

IT Systems Administrator

• Expertise in Linux systems, automation, and cloud infrastructure, with a passion for optimizing performance and ensuring system reliability.
• Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments.
• Configure and manage logical volume management (LVM), RAID, and file systems.
• Implement and enforce security policies for user access and authentication.
• Manage Linux systems in cloud environments (AWS, Azure, GCP).
• Support / Perform OS Build & upgrade initiatives to address obsolescence remediation.

Linux Administrator

• Serve as the Product Manager and subject matter expert for key Workday modules.
• Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs.
• Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed.
• Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests.
• Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly.
• Stay up to date on HR System releases, fixes, and best practices.
• Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship.

Senior Lead – HR Systems Administrator, Workday

• Guide customers and communities towards brighter futures and more livable cities
• Transform urban mobility with a global team

Senior GTM Systems Administrator

• IT Asset Lifecycle Management: Own the full lifecycle of IT hardware assets — procurement, inventory tracking, allocation, maintenance, and retirement/disposal of MacBooks, Windows laptops, monitors, peripherals, and accessories.
• Employee Onboarding & Offboarding: Execute end-to-end IT onboarding for new hires: provision Google Workspace accounts, configure laptops (Mac/Windows), set up VPN profiles, grant application access, and deliver a ready-to-work setup on Day 1.
• Google Workspace Administration: Serve as the primary Google Workspace administrator — manage user accounts, organizational units (OUs), groups, aliases, and distribution lists.
• Identity, Access & SSO Management: Manage Single Sign-On (SSO) configuration across the SaaS application stack.
• VPN & Endpoint Security: Administer Palo Alto GlobalProtect VPN — manage VPN profiles, user/group assignments, split-tunnel policies.
• Mac & Windows Endpoint Administration: Configure, deploy, and support macOS and Windows devices for employees.
• Day-to-Day IT Support & Helpdesk: Provide Tier 1/Tier 2 technical support to 85+ employees across Pune, Nagpur, and Indore offices.
• Security & Compliance Support: Assist in implementing and maintaining IT security policies aligned with ISO 27001 and SOC 2 requirements.

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