System Administrator

• Assist with managing client site-wide roll out.
• Oversee the initial setup and configuration of Procore for new client sites.
• Customize Procore modules and workflows to meet project-specific requirements.
• Integrate Procore with other software systems used by the company as needed.
• Provide ongoing technical support to all Procore users.
• Develop and conduct training sessions for new users and ongoing training for existing users.
• Create and maintain user guides, training materials, and best practice documentation.
• Create custom reports to track project progress and identify areas for improvement.
• Monitor system performance and troubleshoot issues as they arise.
• Stay updated on Procore updates and new features, implementing changes as necessary.
• Ensure data integrity and consistency within the Procore platform.
• Collaborate with project managers, site supervisors, and other stakeholders to identify opportunities for process improvement.
• Develop and implement best practices and standard operating procedures within Procore.
• Analyze project data and generate PowerBI and other reports to support decision-making.
• Ensure compliance with client policies and industry regulations regarding data security and project documentation.
• Manage user access and permissions to maintain system security.
• Configure and maintain Procore settings to optimize company-level workflows.
• Other duties as assigned.

Procore System Administrator

• Maintain Server Operating Systems running on physical and VM platforms
• Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems
• A solid understanding of monitoring Server Operating Systems(Windows Server, RHEL)
• A solid understanding of WAN Concepts and Data Circuits (T1’s, MPLS, VPN and Enterprise VPN, Ethernet, Fiber, etc…)
• A solid understanding of network devices and their function (Routers, Switches, Access Points, Firewalls)
• Ability to communicate complex technical subjects to non-technical customers
• Follow agreed processes and procedures for providing solutions to customer requests or issues
• Maintain call quality standards at the level set to meet customer expectations including adherence to work schedules and standards
• Deliver customer communication to the appropriate level of understanding to ensure a successful outcome
• Document policies, procedures and issues in ticketing system as well as in internal knowledge base
• Ability to analyze and make recommendations to better assess, assist and meet the needs of internal clients
• Ability to work independently as well as part of a team as required
• Demonstrate strong client relationship skills
• Willingness to work on a rotating On Call Schedule
• Other duties as assigned

See all jobs on JobTailor

Procore System Administrator

Senior Network and Computer Systems Administrator