System Administrator

• Manage Windows Server environments (AD, DNS, DHCP, file services)
• Troubleshoot Group Policy and identity issues
• Manage firewall and VPN configurations
• Support VLAN and subnet design within defined standards
• Lead infrastructure upgrades and migrations
• Implement secure Microsoft 365 and other cloud configurations
• Reduce repeat issues through documentation and training

MSP Systems Administrator

• Provide support for applications, services and servers at the University of Massachusetts Global.
• Responsible for the setup, installation, configuration, upgrading, and evaluation phases of providing applications, services, and servers for customer use.
• Provide technical, instructional, and administrative support to the UMass Global constituencies related to applications, services, and servers.
• Manage application and server backups across the enterprise and cloud (AWS and Azure).
• Diagnose, replace, upgrade, and repair applications, services, and servers for Windows and Linux.
• Install new, upgrade existing, and troubleshoot application, service, or server related issues.
• Use and maintain tools such as Azure Update Manager to manage operating system patching and enterprise services.
• Write and maintain PowerShell scripts for reporting and system automation.
• Handle technical inventories, shipping logistics, and equipment organization.
• Perform work in accordance with systems diagrams.
• Create and maintain training documentation for team members supporting applications and services.
• Continuously assess all documented processes for improvements.
• Provide high quality support to university customers.
• Work with teams and team members to provide our customers an excellent experience.
• Perform other duties as assigned.

Systems Administrator

• Assist with managing client site-wide roll out.
• Oversee the initial setup and configuration of Procore for new client sites.
• Customize Procore modules and workflows to meet project-specific requirements.
• Integrate Procore with other software systems used by the company as needed.
• Provide ongoing technical support to all Procore users.
• Develop and conduct training sessions for new users and ongoing training for existing users.
• Create and maintain user guides, training materials, and best practice documentation.
• Create custom reports to track project progress and identify areas for improvement.
• Monitor system performance and troubleshoot issues as they arise.
• Stay updated on Procore updates and new features, implementing changes as necessary.
• Ensure data integrity and consistency within the Procore platform.
• Collaborate with project managers, site supervisors, and other stakeholders to identify opportunities for process improvement.
• Develop and implement best practices and standard operating procedures within Procore.
• Analyze project data and generate PowerBI and other reports to support decision-making.
• Ensure compliance with client policies and industry regulations regarding data security and project documentation.
• Manage user access and permissions to maintain system security.
• Configure and maintain Procore settings to optimize company-level workflows.
• Other duties as assigned.

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MSP Systems Administrator

Systems Administrator

Procore System Administrator