Support Engineer

• Maintain and repair products software and hardware
• Inspect, analyze damage, and repair/replacement of parts
• Manage technical problems and after sales services
• Provide education and training of digital devices
• Deliver products and demonstrations to customers as required
• Coordinate closely with Sales and related parties

Technical Support

• Incumbents apply in-depth knowledge in a specific area of specialization
• Work is performed within established professional standards and practices
• Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement
• Works under minimum supervision
• Seeks approval from others on matters outside of job/role scope
• May lead a work group or project team consisting of technical and support staff

Operations Support Analyst

• Ensures the supply of utilities to the site.
• Responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment.
• Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings.
• Responsible for maintaining all documents and records regarding facility performance.
• Provides support of local and/or state authorities where appropriate.

Facilities Technical Support 2

• Provide technical support to end-users in the local language (Thai)
• Troubleshoot issues related to .NET and SQL Server–based applications
• Handle L2 escalations and coordinate with the L3/engineering team when required
• Ensure timely resolution of incidents and service requests
• Document fixes, maintain knowledge base, and share best practices with the team

Support Engineer jobs in Thailand

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Technical Support

Operations Support Analyst

Facilities Technical Support 2

Technical Support, Thai