Student

• Engage proactively with prospective students through phone, messaging platforms and email to support progression towards enrolment decisions
• Provide accurate guidance on application processes, admission requirements, timelines and next steps to support student conversion
• Manage and maintain student records and engagement activity accurately within CRM systems including HubSpot
• Support conversion performance by maintaining consistent follow-up activity and meeting defined productivity and quality expectations
• Represent partner universities professionally and communicate key value propositions in alignment with institutional guidelines and service standards
• Participate in onboarding, training and quality calibration activities to maintain service consistency and conversion effectiveness

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Student Enquiry Officer – 3-month contract