Student

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset.
• Own the entire applicant journey, from initial interest to confirmed participation.
• Proactively guide students and build trust with students and families.
• Showcase the incredible value of all CIEE Global Navigator programs.
• Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
• Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
• Motivate and coach participants and families through the scholarship and application process.
• Provide professional and timely customer service to students and parents throughout the entire application process.
• Host virtual student and parent-facing webinars.
• Present to students and parents in person at high schools and fairs in your territory.
• Review applications, accept applicants, and convert them to paid participants.
• Maintain accurate records of communication with customers in Salesforce (CRM system).

Student Enrollment Coordinator – High School Study Abroad

• Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
• Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
• Ability to work through a high daily call volume, 20-60 calls per day, depending on the time of year.
• Motivate and coach participants and families through the scholarship and application process.
• Work with families to overcome barriers associated with studying abroad in high school.
• Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness.
• Host virtual student and parent-facing webinars, presenting to large groups at a time. This requires some evening hours.
• Present to students and parents in person at high schools and fairs in your territory. This requires some domestic travel.
• Review applications, accept applicants, and convert them to paid participants.
• Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments.
• Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals.
• Maintain accurate records of communication with customers in Salesforce (CRM system).
• Provide on-program participant support for all programs throughout the year.
• Participate in sales training throughout the year and consistently work to develop your skills as a sales professional.
• Flexibility to work some evening hours to reach students and guardians when they’re available.
• Responsible for providing emergency support during 1-2 travel weekends per year.
• Opportunity to earn international travel up to once per year to chaperone student group flights.
• Other duties as assigned.

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Student Enrollment Coordinator – High School Study Abroad

Student Enrollment Coordinator – High School Study Abroad