Strategy

• You will be instrumental in driving the development and implementation of a workforce strategy aligned with Fidelity’s business goals and operating plans
• You will collaborate across business units and enterprise teams to ensure a comprehensive experience
• You will contribute to the creation of a comprehensive, future-focused workforce strategy positioning Fidelity for outstanding success
• You will implement and manage initiatives that link business needs, talent ecosystem, and real estate opportunities
• You will support the development of a future-state workforce strategy informed by data and metrics
• You will build strong collaborative relationships with business leaders, Fidelity Real Estate, Finance, etc.

Director, Workforce Strategy

• lead the strategic vision for how Fidelity incentivizes and rewards customer behavior to drive deeper engagement, loyalty, and long-term value
• define and build the next generation loyalty program, grounded in customer insight and aligned to enterprise growth priorities
• develop the loyalty strategy roadmap, including guiding principles, program design, and measurement framework, ensuring a consistent and scalable approach across the Fidelity consumer base
• establish a clear view of high-value behaviors and lifecycle opportunities, translating them into actionable marketing strategies
• lead an outside-in approach to strategy development, leveraging customer research, interviews, and analysis of NPS and engagement drivers to shape differentiated experiences that strengthen relationships and increase retention
• guide test-and-learn initiatives to refine program components and optimize impact over time

Head of Loyalty Strategy

• Conduct competitive research to identify trends, opportunities, and threats in the workplace benefits space.
• Translate complex data into clear insights that inform decision-making across product, sales, and relationship management teams.
• Develop and communicate a strong point of view on market dynamics and implications for Fidelity.
• Build and maintain relationships with internal stakeholders and external research vendors.
• Transform large datasets and apply analytical techniques to uncover meaningful patterns and opportunities.
• Present findings through compelling written, verbal, and visual storytelling tailored to executive and cross-functional audiences.

Senior Manager, Market & Competitive Strategy

• Drive business growth and optimize customer experience
• Shape company data-driven strategy for commercialization
• Oversee connected car technologies
• Collaborate with cross-functional teams
• Lead partnerships for connected vehicle services

Director, EBO Strategy, Data & Connectivity

• Delivering enterprise thought leadership, strategic partnership, process improvements, and analysis expertise across product management, engineering and architecture teams to ensure we are creating and providing the maximum value.
• Providing strategic and programmatic technical guidance across teams and business units to relay expectations and guidelines to manage timelines and deliverables.
• Working closely with business and technical leaders, product managers, and development teams to advance program agendas that provide executive visibility, transparency, and alignment.
• Maintaining a strong focus on continuous improvement to provide new and enhanced opportunities for alignment, future direction, and optimization across multiple Business Units.
• Influencing others to align to new or evolving standards, best practices, and process improvements.
• Designing key inputs and outputs of people and processes for existing and new routines such as QTR, MYP, QBR, Quarterly Plannings, etc.
• Delivering clear, concise, executive-level reporting, communications, and documentation to address risks and issues.

Vice President, Strategic Initiatives Lead

• Develop, maintain, monitor, and teach online courses in the Business Administration, Organizational Leadership, Digital Transformation, and Human Resources programs
• Mentor adjunct faculty, staff, and other program stakeholders
• Participate in service to the discipline and the institution
• Model professional and collegial behavior with faculty peers, staff, and university leadership

Strategy jobs in New Hampshire

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Director, Workforce Strategy

Head of Loyalty Strategy

Senior Manager, Market & Competitive Strategy

Director, EBO Strategy, Data & Connectivity

Vice President, Strategic Initiatives Lead

Full Time Faculty Assistant/Associate Professor – Business Strategy, Change Management