Strategist

• Create service blueprints, ecosystem maps, and experience frameworks for patients, caregivers, and clinicians
• Establish early-stage UX visions for mobile apps and connected digital devices
• Ensure seamless integration with packaging and support channels
• Connect user insights and Jobs-to-be-Done to UX metrics, KPIs, and business goals
• Align product development, engineering, and clinical partners on core user flows
• Present UX visions to agile squads and executive leadership using storyboards, prototypes, and journey narratives
• Translate insights from customer service, sales, clinical partners, and the diabetes community into actionable design requirements
• Collaborate with User Research teams on iterative testing
• Guide the design of safe, effective, and delightful experiences
• Mentor other designers, foster a customer-centric culture, and optimize internal team processes

Lead UX strategist shaping Omnipod diabetes-care experiences at medical device company Insulet

Lead Experience Strategist

Lead UX strategist defining Omnipod diabetes-care product experiences for Insulet, a medical device company. Shaping mobile healthcare applications, connected devices, and end-to-end patient journeys.

• Drive qualitative excellence by fostering strong client relationships
• Oversee project and program scoping
• Lead projects through execution
• Demonstrate confidence in client interactions and communications
• Own discussion guide writing, moderating interviews, analysis, and reporting
• Ensure end-to-end department/client/project delivery in alignment with Sales & Account Management

Sr. Qualitative Strategist driving qualitative excellence for market research firm

Senior Qualitative Strategist

Sr. Qualitative Strategist fostering client relationships and leading qualitative projects for a market research firm. Engaging in innovative techniques and supporting project delivery with a collaborative team.

Strategist jobs in Massachusetts

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Lead Experience Strategist

Senior Qualitative Strategist