Solutions Engineer

• Own the global Solutions Engineering function
• Serve as a strategic partner to the CRO and Sales Leadership
• Design repeatable, high-impact demos and technical narratives
• Build and own the career framework and hiring strategy
• Own department metrics and conduct business reviews
• Define the playbooks for team deliverables
• Collaborate with Product, Marketing, and Sales Enablement
• Build trusted advisor relationships with prospects and executives

VP of Solutions Engineering

• Lead requirements discovery workshops with stakeholders across Finance, Operations, Sales, Marketing, CRM, and Business Intelligence teams.
• Translate business objectives into scalable data integration and architecture solutions.
• Serve as the primary client-facing delivery lead alongside a Fractional vCTO.
• Coordinate with third-party software vendors to obtain integration requirements, negotiate technical specifications, and resolve implementation blockers.
• Establish and maintain data requirements for each source system throughout the engagement lifecycle.
• Collaborate with downstream analytics and modeling partners to define data warehouse consumption requirements.
• Drive project planning, status reporting, stakeholder communications, and executive updates.
• Produce key discovery-phase deliverables, including source system assessments, integration recommendations, implementation roadmaps, and vendor evaluations.
• Help shape architecture decisions for a modern enterprise data platform built on Microsoft Fabric and Azure technologies.

Senior Solutions Architect

• Drive the technical discovery process, uncovering customer pain points, requirements, and key business objectives to align Akuity's solutions to their needs
• Prepare and deliver high-impact presentations, architecture walkthroughs, and live demos that showcase Akuity's platform and GitOps best practices
• Deliver outstanding technical support to open-source users and enterprise customers across multiple channels including chat, GitHub, forums, and calls
• Troubleshoot, diagnose, and resolve complex customer issues involving Kubernetes, Argo CD, and the Akuity Platform, escalating to the product engineering team when appropriate
• Recognize patterns in customer issues and proactively contribute to our support playbook, documentation, and internal knowledge base
• Develop tooling, integrations, and automation that improve the customer experience and extend the capabilities of the Akuity Platform
• Collaborate closely with Engineering, Product, and Sales to relay customer feedback and influence the product roadmap
• Represent Akuity at conferences, webinars, and community events — sharing your expertise and growing Argo's adoption.

Solutions Architect

• Own the technical design of partner integrations, from APIs to workflows, ensuring scalability, security, and compliance.
• Guide partners through integration with Pipe’s APIs from scoping to launch, while managing timelines, deliverables, and cross-functional coordination across multi-geo rollouts.
• Diagnose and resolve partner issues quickly, working with engineering teams when necessary.
• Translate complex requirements into simple, actionable solutions that accelerate partner go-lives and revenue impact.
• Act as the connective tissue between sales, product, engineering, risk, and compliance to ensure smooth launches.
• Create and refine documentation, solution design docs (SDDs), statements of work (SOWs), playbooks, and other reusable assets that speed up and standardize future integrations.
• Build confidence with partners by delivering joint test plans, data-share templates, Postman collections, and other technical resources that make integrations smoother and more transparent.
• Earn credibility with senior level stakeholders by demonstrating both technical fluency and business acumen.

Solutions Engineer jobs in North America

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VP of Solutions Engineering

Senior Solutions Architect

Solutions Architect

Senior Solutions Engineer