Solutions Engineer

• Designing and optimizing the architecture, systems, and data frameworks that power Global Payments' SMB Marketing ecosystem
• Creating end-to-end marketing solutions for campaign execution
• Managing integration requirements across CRM, marketing automation, CDP, analytics, and other martech data platforms
• Establishing standards for campaign tracking, tagging, and attribution
• Translating business and campaign requirements into detailed technical specifications
• Defining and enforcing standards for data quality, system usage, and integration patterns
• Diagnosing and resolving complex technical issues related to data flow, system integrations, tracking, and lead management

Marketing Solution Architect

• customer-focused technical sales professional providing technical information and guidance to the customer
• partner with Account Managers in a pre-sales technical function
• showcase Cisco solutions and provide customer presentations
• perform technical demonstrations, create BoMs, and run proof of concept activities
• consult, influence, and design solutions to allow the customer to meet their desired outcomes
• educate the customer on Cisco differentiation
• align Cisco’s product and services capabilities to customers' business drivers
• leverage an array of Cisco technology, services, and support specialists
• collaborate closely with the Account Manager on account planning activities

Solutions Engineer – US Commercial

• Lead the design and development of enterprise-level technical solutions across applications, systems, and infrastructure.
• Translate business and mission needs into technical architectures, ensuring alignment with federal IT strategy, security, and compliance requirements.
• Evaluate, recommend, and implement modern technologies including cloud platforms, COTS/GOTS solutions, and open-source tools.
• Create architectural diagrams, design specifications, and implementation roadmaps.
• Guide full lifecycle solution delivery, including requirements analysis, system design, development, testing, deployment, and sustainment.
• Provide hands-on support in migrating legacy applications to cloud or hybrid environments.
• Ensure compliance with federal cybersecurity, accessibility (Section 508), and records management requirements.
• Collaborate with development, security, and operations teams in Agile/DevSecOps environments.
• Conduct trade-off analyses, proof-of-concepts, and technology assessments to support decision-making.
• Present architecture strategies and technical recommendations to senior federal leadership and oversight bodies.
• Mentor technical teams and provide best practices for system integration, performance optimization, and scalability.

Solutions Architect

• Responsible for designing the end-to-end architecture for the modernized website platform including CMS, cloud infrastructure, integrations, AI capabilities, and security architecture.
• Design website architecture.
• Design cloud infrastructure and integrations.
• Lead migration strategy.
• Define CMS architecture.
• Lead API and iframe integration architecture.
• Ensure scalability and disaster recovery.
• Support future Operations Testing Platform architecture.

Senior Solution Architect

• Assists with developing, monitoring, and maintaining interface connections and data transformations across healthcare systems and applications
• Participates in system analysis, design, configuration, documentation, testing, and integration activities utilizing knowledge of HL7, FHIR, APIs, HIPAA, EMR/EHR systems, and clinical workflows
• Provides technical support during and after implementation activities while developing foundational integration engineering skills
• Assists with the design, development, maintenance, and support of integration engine technologies, HL7 interfaces, Epic Bridges interfaces, FHIR APIs, and related integrations
• Participates in interface lifecycle activities including requirements gathering, testing, upgrades, deployments, and maintenance activities
• Performs basic troubleshooting of interfaces, applications, servers, and integration technologies utilizing logs, debugging tools, and established procedures
• Participates in interface design, unit testing, integration testing, and implementation activities with guidance from senior team members
• Develops working knowledge of assigned applications, integration technologies, development tools, and support processes
• Assists with issue resolution, documentation, change management activities, and project assignments under supervision
• Assists with analysis of client business needs and identification of opportunities to improve interface functionality and operational efficiency
• Supports compliance with HIPAA requirements and accurate transmission of protected health information between systems
• Participates in 24x7 on-call rotation with supervision

Integration Engineer I

• Serve as lead developers on the EisnerAI Platform, designing and implementing the technical architecture
• Ensure seamless integration across the platform's Data Management, Governance, AI, Agents and Application layers
• Drive model evaluation frameworks and post-training optimization for custom LLMs and AI agents
• Design agentic frameworks supporting initiation, execution, state management, logging, and error handling
• Ensure adherence to data governance policies and responsible AI practices

AI Solution Architect

• Lead SBD’s involvement in major North American construction projects, ensuring full engagement from pre-construction planning through project closeout.
• Build and maintain direct relationships with end users, contractors, and subcontractors, understanding their needs and advocating SBD’s solutions.
• Promote and implement SBD’s value-added products and services, customizing solutions to maximize project efficiency, safety, and profitability.
• Oversee SBD’s contributions at all construction phases, coordinating with internal teams to ensure timely product delivery and problem resolution.
• Develop and execute comprehensive engagement plans for each assigned project, aligning SBD resources to project milestones and customer requirements.
• Identify new opportunities for SBD to add value, streamline procedures, and enhance customer satisfaction throughout the project lifecycle.
• Monitor project progress, manage budgets, and provide regular updates to leadership on SBD’s impact and project metrics.

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