Full-stack Engineer

• Operate as the agentic AI engineering expert on the Internal Efficiencies team, collaborating closely with other engineers, data scientists, solution / product experts, and customer success leaders to deliver against user / customer deliverables
• Contribute to defining agentic AI deliverables from inception to completion, ensuring timely delivery and high-quality outputs
• Leverage agentic AI tools on a daily basis to deliver code and create solutions against customer / user requirements
• Develop and maintain strong relationships with all Internal Efficiencies team members as well as engineering subject-matter experts across Viaduct
• Work with customer success and solution / product team members to scope user/customer needs and translate them into actionable analytics solutions
• Deliver against deliverables with quality and speed, contributing new features to solutions and products, refactoring code, improving tests, automating manual processes, and owning other engineering tasks
• Stay updated with the latest trends and related technologies and apply them to improve our software

Forward-Deployed Engineer – Software Engineer, Agentic AI Systems Focus

Frontend Engineer

• Operate as the front-end expert on the Internal Efficiencies team, collaborating closely with other engineers, data scientists, solution / product experts, and customer success leaders to deliver against user / customer deliverables
• Contribute to defining front-end deliverables from inception to completion, ensuring timely delivery and high-quality outputs
• Leverage agentic AI tools on a daily basis to deliver code and improve your productivity
• Develop and maintain strong relationships with all Internal Efficiencies team members as well as engineering subject-matter experts across Viaduct
• Work with customer success and solution / product team members to scope user/customer needs and translate them into actionable analytics solutions
• Deliver against deliverables with quality and speed, contributing new features to solutions and products, refactoring code, improving tests, automating manual processes, and owning other engineering tasks
• Stay updated with the latest trends and related technologies and apply them to improve our software

Forward-Deployed Engineer – Software Engineer w/ Front-End Focus

• Design and implement the project layer connecting resources across Magic Containers, Edge Scripting, and Bunny Database
• Build dev/staging/prod environment management so customers can ship with confidence
• Architect secrets management APIs, think secure storage, sharing, and access patterns across products
• Build observability features - unified logs and metrics - that let customers diagnose problems across multiple bunny services through a simple and powerful UX
• Create fine-grained API key and permission systems with strong multi-tenant isolation
• Design APIs that are intuitive, consistent, and genuinely enjoyable to work with
• Shape architectural decisions and contribute to engineering standards across the Core API team

Senior Software Engineer – Developer Platform

Backend Engineer

• Lead and mentor a team of mid/senior backend engineers (4–5), including 1:1s, feedback, and performance management
• Translate product and business goals into clear technical roadmaps, sprint plans, and backend priorities
• Own the backend architecture and technical vision for mobile-first, consumer-facing apps used by tens of thousands of daily active users
• Drive and oversee implementation of new features for our mobile apps, working closely with iOS/Android, Product, Data, DevOps and Trust & Safety teams
• Take key architectural decisions around scalability, performance, reliability, data flows, and infrastructure on AWS
• Modernise and improve a large, Ruby on Rails codebase (including version upgrades and refactoring legacy areas) while keeping systems stable in production
• Identify and resolve performance bottlenecks, improve API speed and reliability, and design effective caching and database strategies
• Establish and continuously improve engineering processes, coding standards, code review practices, and deployment/CI pipelines
• Create and maintain clear technical documentation and design specs for backend systems and major initiatives
• Handle prioritisation and trade-offs in a fast-moving environment with changing quarterly priorities
• Be hands-on with coding and code reviews, especially for complex or high-impact areas, and step in during critical production incidents

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Forward-Deployed Engineer – Software Engineer, Agentic AI Systems Focus

Forward-Deployed Engineer – Software Engineer w/ Front-End Focus

Senior Software Engineer – Developer Platform

Lead Backend Engineer, Ruby On Rails