ServiceNow

• Ensure the quality and governance of CMDB data.
• Identify and correct inconsistencies, anomalies, and data quality deviations.
• Support business and technical teams in the management of the CMDB.
• Participate in the integration of new applications into the ServiceNow platform.
• Lead workshops, follow-up meetings, and training sessions related to the CMDB.
• Track remediation actions and propose continuous improvement initiatives.
• Collaborate with different stakeholders in an Agile environment.
• Participate in Agile ceremonies (daily meetings, sprint planning, retrospectives, etc.).
• Serve as a Subject Matter Expert to support colleagues.

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Senior Consultant – ServiceNow CMDB Steward