Security Operations

• Oversee 24/7 monitoring, triage, and escalation of OT security alerts across industrial environments
• Support complex incident investigations and ensure quality of analysis across all tiers
• Ensure adherence to SLAs, ticket quality, and operational KPIs
• Lead and manage a team of OT SOC analysts (Tier 1 / Tier 2)
• Provide coaching, mentoring, and performance feedback
• Support shift planning, coverage, and handovers
• Drive improvements to detection rules, playbooks, and SOC procedures
• Identify gaps in monitoring, response, and tooling
• Collaborate with engineering and threat detection teams for tuning and optimisation
• Act as a key point of contact for customers during incidents and escalations
• Ensure proper communication during major incidents
• Support reporting, service reviews, and customer discussions
• Coordinate with internal teams (engineering, IR, service delivery)

OT SOC Team Lead

• Manage onboarding activities for logging systems
• Collaborate with stakeholders to ensure successful integration
• Troubleshoot and resolve issues related to log ingestion
• Document and report on coordination activities
• Participate in process standardization initiatives

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OT SOC Team Lead

SOC Onboarding & Integration Specialist – Security Operations Center