Security Operations

• Monitor and manage the Information Security request queue, including analysis and resolution of outstanding issues.
• Manage endpoint and network security environments including overall health, policy modifications, troubleshooting/resolving issues and producing monthly health metrics for workstations, servers, and identities.
• Work directly with the Information Security Team and Security Operations Center (SOC) to analyze and resolve security events/alerts. This includes some monitoring and management of the SIEM platform.
• Manage and maintain Information Security training and awareness campaigns (e.g., training, phishing). Developing/monitoring campaigns, ensuring required training is complete, producing reports/metrics and recommending improvements to the current process.
• Conduct internal security control testing. Includes gathering, uploading, and reviewing evidence within the GRC (Governance, Risk and Compliance) tool. Supporting PCI, SOC and related audits.
• Other duties as assigned.

Engineer, IT Information Security Operations

• Assist in monitoring and analyzing security events and incidents
• Participate in threat hunting activities to identify potential security threats
• Support incident response efforts, including investigation, containment, and remediation
• Conduct research on emerging cybersecurity threats and vulnerabilities
• Assist in the development and implementation of security operations policies and procedures
• Collaborate with other team members to improve security posture and incident response capabilities

Cybersecurity Intern, Security Operations

• Monitor and triage security alerts and events
• Perform initial investigation of suspicious activity across endpoint, network, identity, email, cloud, application, and system log sources
• Analyze and investigate data in the SIEM/SOAR
• Document investigations, findings, actions taken, and escalation details

Cybersecurity SOC Analyst

• Perform day-to-day operations for TMC’s Security Operation Center (SOC)
• Monitor security alerts from different technologies to identify security incidents
• Assess potential cyber threats from various workflows and perform appropriate responses
• Analyze security, cloud, and application security risks
• Provide support for high profile security incidents
• Ensure case management and alert development life cycles are followed
• Collaborate on efforts to enhance monitoring capabilities of critical data

SOC Analyst

• Communicating with the law enforcement community in regards to life threatening situations 24x7x365.
• Demonstrating a keen ability to multi-task while still making sound decisions under high pressure situations.
• Ensuring that all cases are correctly documented and managed end to end in compliance with all applicable laws and company procedures.
• Understanding the applications and systems necessary to track, process and respond to life threatening/emergency situations.
• Collaborating with appropriate departments specifically with Network/Security/Legal.
• Providing value-add feedback to leadership on call/case handling.

Senior Analyst, Security Operations

• Triage alerts, investigate suspicious activity, lead incident response steps, and coordinate containment and recovery efforts.
• Make sure logs and security data are gathered correctly, cleaned up, and organized so the team can analyze them effectively.
• Examine systems, files, logs, and network data to understand what happened during security events.
• Help newer analysts grow by sharing your experience, offering guidance, and running training sessions when needed.
• Assist team members with technical questions, tool usage, investigation methods, and established response workflows.
• Act as the point person during your shift: manage workload, oversee investigations, ensure smooth handoffs, and support teammates.
• Look for opportunities to improve processes, recommend new tools or automations, and help refine how the team operates.

Senior Security Operations Center (SOC) Analyst

• The InfoSec Ops Senior Associate will handle a variety of operational and program management tasks related to data privacy and information security.
• You will be responsible for handling cadenced tasks (e.g., daily/weekly), high-priority escalations, and some program management responsibilities.
• You will also take ownership of privacy and security readiness efforts for high-visibility launches.
• Your operational responsibilities will include:
• Evaluating vendors’ data collection practices and security postures, working with internal teams and vendor teams to understand the types of data each vendor would collect, communicating Instacart’s security and privacy requirements.
• Tracking and reporting metrics on InfoSec Ops initiatives.
• Assisting with large-scale audit readiness efforts.
• Organizing, coordinating, and tracking cross-functional privacy and security projects involving multiple stakeholder teams.
• Acting as the DRI representing Trust & Safety’s privacy and security operations teams in high-visibility company-wide initiatives.
• Your program management responsibilities will include:
• Building and maintaining workflow documentation.
• Automating and monitoring recurring tasks using AI agents.
• Proactively coming up with ideas to improve operational efficiency.
• Identifying, tracking, and reporting success metrics.

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