Scrum Master

• Lead Agile execution for teams supporting Grants.gov operations, maintenance, enhancements, transition activities, application platform services, application management, security, reporting, and communications support.
• Facilitate planning, daily coordination, backlog refinement, sprint reviews, retrospectives, release readiness, dependency management, and cross-team collaboration to help deliver reliable, secure, and user-centered services.
• Work closely with federal stakeholders, product owners, technical leads, developers, testers, operations staff, security teams, IV&V partners, helpdesk partners, and modernization teams to align delivery activities with mission priorities, HHS EPLC expectations, compliance requirements, and cost-efficiency objectives.
• Track sprint progress, risks, issues, dependencies, impediments, and delivery metrics; escalate blockers and support timely resolution across development, operations, security, helpdesk, IV&V, and modernization stakeholders.
• Support transition-in and transition-out activities by helping teams organize work, validate readiness, manage dependencies, and sustain continuity of development, operations, maintenance, and user support services.
• Prepare and communicate Agile status, sprint progress, risks, dependencies, action items, and delivery insights in formats appropriate for executive, federal, technical, and non-technical audiences.

Senior Scrum Master

• Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies
• Write User stories and Acceptance Criteria
• Manage SAFe team ceremonies
• Function as a liaison between IT and business teams
• Understands working in different technology environments
• Maintain backlog in Jira and documents in Confluence
• Update KPIs as needed with team status’
• Analyze current processes and recommend improvements

• Coach and facilitate IT teams to support them in achieving sprint goals and continuously improving processes.
• Collaborate with Product Managers/Owners and fellow Scrum Masters to foster a self-aware, cross-trained, and continuously improving team environment.
• Lead a scrum team and ensure the successful delivery of high-value initiatives.
• Support Sprint and Release Planning, foster team self-awareness, encourage cross-training, and decision-making.
• Protect scrum team from outside interference during a sprint.
• Remove impediments or guide team on how to remove impediments.
• Report on team progress each sprint through defined metrics.
• Act as liaison between clients and delivery teams.

• Lead the team in executing planned sprint activities.
• Facilitate and lead all Scrum ceremonies, including Sprint Planning, Daily Scrums, Retrospectives, and Reviews/Demos, using relevant metrics and data to drive continuous improvement.
• Actively remove impediments by resolving blocking issues related to feature development, build and dependency challenges, operational support conflicts, and process.
• Provide timely status, risk, and dependency reporting to the Release Train Engineer and management, including sprint execution, team availability, and issues impacting delivery.
• Design, develop, document, configure, test, and debug applications and frameworks across the full software development life cycle, serving as a key contributor to system enhancements and new features.
• Use AI-assisted development tools to accelerate coding, refactoring, debugging, and test creation.
• Assist with deployment, diagnosis, and resolution of critical issues in lab and operational systems as required.
• Collaborate with and mentor junior team members to meet sprint commitments and project milestones.
• Communicate effectively with cross-functional internal teams, stakeholders, and, when necessary, external partners to ensure alignment and successful delivery.

Technical Scrum Master

• Facilitate Scrum events (Quarterly Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospective, etc.) and ensure outcomes are clear and actionable.
• Partner with Product and Engineering leadership to improve backlog readiness, requirement quality, prioritization, and acceptance criteria clarity at an organization level.
• Work with Product and Engineering Leads to support backlog refinement and readiness, ensuring work is clearly defined, appropriately scoped, and ready for development.
• Identify, escalate, and remove delivery impediments while coordinating cross-functional dependencies and resolving execution risks.
• Drive transparency, ownership, and accountability through delivery metrics, planning rigor, and effective cross-functional communication.
• Provide transparent, data-driven reporting on progress, risks, dependencies, and delivery forecasts to support informed decision-making and predictable outcomes.
• Coach teams to drive continuous improvement, optimize workflow efficiency, and drive predictable delivery.
• Coordinate cross-team planning and alignment on objectives, dependencies, deliverables, and release timelines.
• Facilitate cross-team collaboration to proactively identify, manage, and resolve inter-team dependencies, enabling effective planning and successful execution of complex initiatives.
• Establish and maintain delivery metrics including cycle time, throughput, predictability, sprint health, and release performance.
• Proactively identify delivery risks, dependencies, and execution bottlenecks and drive mitigation plans.
• Coordinate release planning activities across Product, Engineering, QA, and other stakeholders.
• Continuously evaluate and improve software delivery processes to increase efficiency, predictability, and quality.

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Senior Scrum Master

Scrum Master

Senior Scrum Master

Technical Scrum Master

Scrum Master