Scrum Master

• Facilitate Scrum events (Quarterly Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospective, etc.) and ensure outcomes are clear and actionable.
• Partner with Product and Engineering leadership to improve backlog readiness, requirement quality, prioritization, and acceptance criteria clarity at an organization level.
• Work with Product and Engineering Leads to support backlog refinement and readiness, ensuring work is clearly defined, appropriately scoped, and ready for development.
• Identify, escalate, and remove delivery impediments while coordinating cross-functional dependencies and resolving execution risks.
• Drive transparency, ownership, and accountability through delivery metrics, planning rigor, and effective cross-functional communication.
• Provide transparent, data-driven reporting on progress, risks, dependencies, and delivery forecasts to support informed decision-making and predictable outcomes.
• Coach teams to drive continuous improvement, optimize workflow efficiency, and drive predictable delivery.
• Coordinate cross-team planning and alignment on objectives, dependencies, deliverables, and release timelines.
• Facilitate cross-team collaboration to proactively identify, manage, and resolve inter-team dependencies, enabling effective planning and successful execution of complex initiatives.
• Establish and maintain delivery metrics including cycle time, throughput, predictability, sprint health, and release performance.
• Proactively identify delivery risks, dependencies, and execution bottlenecks and drive mitigation plans.
• Coordinate release planning activities across Product, Engineering, QA, and other stakeholders.
• Continuously evaluate and improve software delivery processes to increase efficiency, predictability, and quality.

• Carry out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement.
• Ensure the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.
• Counsel scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• Interpret the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• Design and develop industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• Develop actionable insights from analytics and reports on team productivity, velocity, and quality.
• Develop the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• Handle various responsibilities to facilitate the scrum process and support the scrum team.
• Implement sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• Instruct team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interface with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

Manager – Scrum Master

• Lead and facilitate Agile ceremonies including PI Planning, sprint planning, stand-ups, retrospectives, demos, and related activities.
• Remove blockers, manage risks and dependencies, and coordinate resolution efforts across teams and stakeholders.
• Foster collaboration, transparency, and continuous improvement across cross-functional Agile development teams.
• Support backlog prioritization, sprint execution, delivery tracking, and follow-through on commitments and action items.
• Partner with Product Owners, engineers, leadership, and government personnel to maintain delivery alignment and operational readiness.
• Track Agile metrics, provide delivery updates, and support documentation, reporting, and program readiness activities.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

• Coach squad members in self‑management and cross‑functionality, reinforcing Agile and Scrum values.
• Help the squad focus on creating high‑value increments that meet the Definition of Done.
• Influence the removal of impediments that block squad progress.
• Ensure all Scrum events occur and are positive, productive, and time‑boxed (Sprint Planning, Backlog Refinement, Standups, Sprint Reviews, Retrospectives, Release Planning, and Roadmapping).
• Support the Product Owner in effective Product Goal definition and backlog management techniques.
• Facilitate squad understanding of clear and concise Product Backlog Items.
• Promote empirical product planning for complex environments.
• Facilitate stakeholder collaboration when needed.
• Lead, train, and coach the organization in Scrum adoption.
• Help team members and stakeholders adopt an empirical approach to complex work.
• Remove barriers between stakeholders and Scrum Squads.

• Lead Agile transformation engagements across single or multiple teams, focused on customer-facing application development and enterprise IT modernization
• Drive successful delivery of complex, multi-disciplinary consulting engagements, ensuring measurable client outcomes
• Support Agile delivery resourcing, and contribute to the development of RFPs, SOWs, and solution proposals
• Partner with stakeholders to define vision, capture requirements, and shape Agile transformation roadmaps
• Build, lead, and mentor cross-functional teams of consultants and architects
• Oversee engagement governance, including contract compliance, financial management, and delivery excellence
• Coach teams and leaders on Agile methodologies (Scrum, Kanban, Scrum of Scrums) and consulting practices
• Capture insights and lessons learned to continuously enhance methodologies, tools, and intellectual capital
• Contribute to practice development, including thought leadership, capability building, and internal knowledge sharing
• Champion and expand Kyndryl’s Agile services by evangelizing offerings to clients and internally

Engagement Leader – Agile Coach

• Scrum planning and execution
• Backlog Refinement
• Work alongside PO
• Sprint planning, Execution, UAT, KPI reporting, Release planning and deployment support

• Lead agile teams as the Scrum Master for customer servicing platform initiatives
• Collaborate with product owners, technical leads, and stakeholders to deliver innovative solutions
• Generate progress reports indicating team velocity and burn-down
• Facilitate Agile ceremonies and manage Sprint processes
• Coach Agile behavior and remove distractions affecting team operations

AVP, Digital Scrum Master

• Lead Scrum ceremonies across multiple teams
• Mentor and coach junior Scrum Masters
• Identify and resolve systemic impediments
• Ensure that goals, scope and product backlog items are understood and can be fulfilled by team members
• Collaborate with Product Owner, customers and developers to identify and clarify scope
• Collaborate with leadership to align Agile delivery with strategic goals
• Represent the team in the Scrum of Scrums (SoS), helping the team remain aware of engagement opportunities and program effectiveness
• Monitor ADO dashboards, and track progress toward PI objectives
• Promote Agile maturity and continuous improvement
• May perform other duties as assigned

Senior Scrum Master

• Guide the scrum teams and organization to follow generally accepted Agile/Engaged development practices and daily activity. As well as actively promote prioritization, team readiness and commitment for each sprint.
• Partner with Product Owner(s) to ensure continuous refinement of the product backlog across multiple initiatives.
• Partner with Program and Portfolio managers to ensure delivery is consistent with roadmap expectations and broader initiatives
• Communicate delivery of work product from the scrum teams and escalate key risks and issues impeding scrum team effectiveness.
• Adhere to existing Software Development Lifecycle and release processes, to ensure all risk, security and development requirements are met.
• Facilitating and accountable for owning the Scrum ceremonies for the scrum team(s).
• Play role in driving Scrum adoption across all levels in the organization.

Salesforce Scrum Master

• You will facilitate daily scrum, sprint planning, sprint review, and sprint retrospective meetings.
• You will guide the team on how to use Agile/Scrum practices and values.
• You will remove impediments or guide the team to remove impediments by finding the right personnel to remove them.
• You will support and educate the Product Owner, especially with respect to refining and maintaining the product backlog.
• You will build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• You will assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• You will document and Model User Requirements, ensuring clear communication and understanding within the development team.
• You will assist with IT Testing activities, ensuring quality and adherence to specifications.
• You will utilize Data Collection and Analysis to track team performance and identify areas for improvement.
• You will support Database Reporting and Data Management initiatives.
• You will manage and maintain various documentation and file management systems.
• You will oversee Program Installation and Versioning control for software releases.
• You will work with Graphical User Interface (GUI) concepts and contribute to their development.
• You will engage in Information Retrieval and Metadata Management tasks.

Scrum Master – Graduate

• Lead and manage delivery activities of multiple scrum teams
• Apply Agile Manifesto and SAFe principles effectively
• Work with business teams to shape requirements and communicate project execution
• Ensure completeness of development stories and documentation
• Assist product owner with roadmaps and project management
• Communicate across diverse audiences including stakeholders and executives
• Facilitate Scrum ceremonies and manage Sprints
• Collaborate with cross-functional teams to create holistic roadmap
• Advocate for autonomous, self-organizing teams

AVP, Scrum Master

• Lead Agile delivery and transformation initiatives across enterprise programs.
• Drive teams from Waterfall to Agile, enhancing organizational agility.
• Foster a culture of collaboration and continuous improvement.

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