Scheduling Coordinator

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Scheduling Coordinator at an elite oral surgery practice

Scheduling Coordinator – Oral Surgery

Scheduling Coordinator handling patient appointments and customer service at an elite oral surgery practice. Engaging with patients, managing schedules, and ensuring confidentiality in compliance with HIPAA.

• Assign clinical staff to care for patients based on patients’ location, diagnosis, and various patient requirements
• Utilize and maintain the scheduling software program
• Maintain shared email inboxes and HIPAA compliant texting
• Coordinate and initiate timely communication among staff and patients
• Update patient charts as needed
• Provide exceptional customer service to patients

Scheduling Coordinator managing patient care and clinical staff assignments

Scheduling Coordinator – Home Care

Scheduling Coordinator at Summit Home Care and Hospice managing patient care assignments and clinical staff scheduling. Responsible for effective communication and customer service in healthcare settings.

Scheduling Coordinator jobs in Ohio

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Scheduling Coordinator – Oral Surgery

Scheduling Coordinator – Home Care