Scheduling Coordinator

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Scheduling Coordinator at an elite oral surgery practice

Scheduling Coordinator – Oral Surgery

Scheduling Coordinator handling patient appointments and customer service at an elite oral surgery practice. Engaging with patients, managing schedules, and ensuring confidentiality in compliance with HIPAA.

• Follow our routine and procedures
• Learn & execute our scripts
• Answer inbound and make outbound calls for booking and scheduling appointments
• Ensure consistent delivery of high-quality customer service

Scheduling Coordinator supervising scheduling operations in a remodeling company

Scheduling Coordinator supervising scheduling operations for a remodeling company located in Southern California. Responsible for leading and managing scheduling tasks while ensuring excellent customer service.

• Under the supervision and direction of the Chief Medical Officer, the Scheduling Coordinator will be responsible for monitoring, tracking and maintaining clinic schedules.
• Conduct appointment blocking, opening and applying schedules, and tracking monthly changes.
• Generate and provide regular status reports related to provider schedules as requested by the department supervisor.
• Interact with providers, site supervisors, staff as well as the Chief Medical Officer while ensuring accurate and confidential provider scheduling data.
• Implement schedules accurately and in a timely manner as directed.
• Identify coverage issues at locations and present possible solutions to department lead.
• Provide feedback to department lead to reduce errors and improve processes and performance.

Scheduling Coordinator managing clinic schedules under the Chief Medical Officer.

Scheduling Coordinator managing clinic schedules under the Chief Medical Officer. Monitoring, tracking, and reporting schedules in a healthcare environment.

Scheduling Coordinator jobs in California

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Scheduling Coordinator – Oral Surgery

Scheduling Coordinator

Scheduling Coordinator