Salesforce Developer

• Design, build, and maintain Salesforce applications, including Visualforce pages, Apex classes and triggers, Salesforce Flows, and SOQL-driven data logic, supporting client entitlement, Code Redemption, Knowledge Article management, and Case Management workflows.
• Develop and maintain REST API integrations between Salesforce and Oracle Database backends, ensuring reliable, performant data exchange across enterprise systems.
• Write optimized SOQL and Oracle SQL/PL-SQL queries to support reporting, data migration, and integration use cases across the T1 platform portfolio.
• Design and implement Knowledge Article structures and Case Management configurations to improve support workflows and self-service resolution rates.
• Apply the Software Development Life Cycle (SDLC) to deliver high-quality solutions from requirements analysis and design through testing, deployment, and production support.
• Troubleshoot and resolve production issues across Salesforce and Oracle DB layers, identify root causes, and implement durable fixes.
• Collaborate with Product Owners, System Analysts, and QA to translate business requirements into well-designed Salesforce and database solutions.
• Create and maintain technical documentation, including data models, integration maps, configuration guides for owned applications.
• Participate in Agile ceremonies and CI/CD delivery practices using Azure DevOps.

Senior Developer – Salesforce, Oracle DB

• Design, develop, test, debug, and enhance Salesforce-based software solutions and related applications.
• Build custom solutions using Salesforce technologies such as Apex, Lightning Web Components, and Flow.
• Partner with stakeholders to understand current functionality, identify improvement opportunities, and evaluate the complexity of new features.
• Provide architectural guidance and technical design support for small- to medium-scope projects.
• Troubleshoot complex issues that span multiple systems, business processes, and integrations.
• Contribute to Agile ceremonies including stand-ups, sprint planning, retrospectives, demos, and program increment planning.
• Estimate effort for upcoming work and contribute to project planning and delivery.
• Lead or support process improvement initiatives across development, deployment, and application monitoring.
• Mentor and coach other CRM administrators and engineers through knowledge sharing, technical guidance, and collaboration.
• Influence and educate stakeholders through prototypes, demos, and platform capability discussions.
• Provide escalated technical support to internal users as needed.
• Collaborate closely with engineering, product, operations, leadership, and other business teams.

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Senior Developer – Salesforce, Oracle DB

Senior Salesforce Engineer