Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

• Create scalable and effective Salesforce solutions tailored to meet specific business requirements.
• Develop and maintain the architectural strategy for Salesforce applications, ensuring alignment with business goals.
• Work closely with stakeholders, including business leaders and technical teams, to gather requirements and translate them into technical specifications.
• Lead the development and implementation of Salesforce projects, guiding technical teams and ensuring successful delivery.
• Create and maintain technical designs, architecture documentation, and system integration plans.
• Conduct code reviews and provide technical guidance to ensure best practices are followed and maintain data integrity and security within the Salesforce platform.
• Stay updated with the latest Salesforce features and industry trends, and continuously refine solutions to adapt to changing business needs.

Salesforce Technical Architect

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications
• Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability
• Establish governance, coding standards, and best practices for declarative and programmatic development
• Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews
• Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms
• Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects
• Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

Senior Technical Architect, Salesforce

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

• Independently design, develop, and deliver robust Salesforce features from initial requirement gathering through final deployment.
• Actively leverage, explore, and advance the adoption of Salesforce AI technologies (e.g., Einstein, Agentforce) and other AI-assisted engineering tools to automate workflows, accelerate development velocity, and improve overall platform efficiency.
• Write clean, well-documented, and highly testable programmatic code (Apex classes, triggers, batch, scheduled, and queueable processes) meeting strict platform code coverage standards.
• Build and maintain declarative automation solutions utilizing Flows, Validation Rules, and Formula Fields.
• Design and manage database schemas, relationships (lookups, master-detail, junction objects), and platform security architectures (profiles, permission sets, sharing rules).
• Develop and maintain REST and SOAP API integrations utilizing Salesforce standard APIs, Named Credentials, and Platform Events.
• Manage application lifecycles and deployments across sandbox and production environments utilizing Salesforce DX (SFDX), Salesforce CLI, change sets, and Git-based collaborative workflows.
• Partner with cross-functional stakeholders to gather and refine technical requirements. Translate complex technical concepts for non-technical audiences.
• Participate actively in peer code reviews, applying and providing constructive feedback to continuously improve engineering standards.
• Engage in Agile software development processes, active sprint ceremonies, and backlog management utilizing tools such as Jira or Azure DevOps.

Salesforce Engineer

• Participate in development activities spanning multiple Salesforce platforms
• Independently build and unit test components
• Lead a dev team, providing guidance & mentorship
• Conduct product/solution evaluations
• Design, document, and develop development patterns and best practices

Salesforce Tech Lead

• Lead the design, development, and expansion of the Salesforce ecosystem.
• Design, develop, and deploy Salesforce solutions, including Agentforce AI agents, Data Cloud 360 pipelines, and integrations with internal and external systems.
• Build and configure Agentforce agents, including prompt templates, agent actions, and flows that automate and enhance business processes.
• Leverage Salesforce Data Cloud 360 to unify, harmonize, and activate customer data across the enterprise, including data streams, identity resolution, and calculated insights.
• Develop and maintain features across Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, Platform).
• Write clean, maintainable code using Apex, Lightning Web Components (LWC), and Flows, adhering to established best practices.
• Support integration requirements using MuleSoft Anypoint Platform or similar tools where needed.
• Support ETL and data integration processes, ensuring accurate, secure, and timely exchange of data across Salesforce and associated tools.
• Collaborate with Product Owners, Architects, and Business Stakeholders to translate business requirements into technical solutions.
• Participate in code reviews and contribute to improving solution designs for quality, performance, and security.
• Support and contribute to CI/CD pipelines for Salesforce deployments.
• Work within the defined environment strategy (Dev, QA, UAT, Prod) and follow release processes.
• Proactively identify and resolve technical issues, escalating to senior team members when appropriate.

Senior Salesforce Developer

• Help develop Salesforce solutions under guidance from senior engineers.
• Help build scalable and reliable components using Salesforce technologies such as Lightning Web Components (LWC), Apex classes, and Visualforce pages.
• Follow established standards set by the Architecture and Engineering teams.
• Maintain clean, efficient code for Salesforce customizations and configurations.
• Participate in code reviews to learn best practices and improve technical skills.
• Collaborate with team members to ensure quality and consistency in deliverables.
• Help implement integrations between Salesforce and third-party applications using tools like REST APIs and middleware solutions.
• Learn and apply security protocols and integration best practices under the supervision of experienced professionals.
• Configure Salesforce features using declarative tools such as Flows, Process Builder, and Validation Rules.
• Help develop custom components and functionality using Apex and Lightning Web Components.
• Write unit tests for developed functionality and help maintain code quality best practices through peer review of solutions.
• Participate in system audits and help identify areas for improvement related to performance, security, and maintainability.
• Stay informed about new Salesforce features and tools.

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