Salesforce Developer

• Lead the design, development, and expansion of the Salesforce ecosystem.
• Design, develop, and deploy Salesforce solutions, including Agentforce AI agents, Data Cloud 360 pipelines, and integrations with internal and external systems.
• Build and configure Agentforce agents, including prompt templates, agent actions, and flows that automate and enhance business processes.
• Leverage Salesforce Data Cloud 360 to unify, harmonize, and activate customer data across the enterprise, including data streams, identity resolution, and calculated insights.
• Develop and maintain features across Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, Platform).
• Write clean, maintainable code using Apex, Lightning Web Components (LWC), and Flows, adhering to established best practices.
• Support integration requirements using MuleSoft Anypoint Platform or similar tools where needed.
• Support ETL and data integration processes, ensuring accurate, secure, and timely exchange of data across Salesforce and associated tools.
• Collaborate with Product Owners, Architects, and Business Stakeholders to translate business requirements into technical solutions.
• Participate in code reviews and contribute to improving solution designs for quality, performance, and security.
• Support and contribute to CI/CD pipelines for Salesforce deployments.
• Work within the defined environment strategy (Dev, QA, UAT, Prod) and follow release processes.
• Proactively identify and resolve technical issues, escalating to senior team members when appropriate.

Senior Salesforce Developer

• Help develop Salesforce solutions under guidance from senior engineers.
• Help build scalable and reliable components using Salesforce technologies such as Lightning Web Components (LWC), Apex classes, and Visualforce pages.
• Follow established standards set by the Architecture and Engineering teams.
• Maintain clean, efficient code for Salesforce customizations and configurations.
• Participate in code reviews to learn best practices and improve technical skills.
• Collaborate with team members to ensure quality and consistency in deliverables.
• Help implement integrations between Salesforce and third-party applications using tools like REST APIs and middleware solutions.
• Learn and apply security protocols and integration best practices under the supervision of experienced professionals.
• Configure Salesforce features using declarative tools such as Flows, Process Builder, and Validation Rules.
• Help develop custom components and functionality using Apex and Lightning Web Components.
• Write unit tests for developed functionality and help maintain code quality best practices through peer review of solutions.
• Participate in system audits and help identify areas for improvement related to performance, security, and maintainability.
• Stay informed about new Salesforce features and tools.

Salesforce Engineer

• Develop customized solutions, including designing, coding and implementing applications within the Salesforce platform that align with business needs and priorities
• Test and monitor the stability and functionality of the application, including troubleshooting and fixing bugs
• Write documents and provide technical training for Salesforce staff
• Maintain the security and integrity of the application software
• Adhere to Salesforce best practices, maintain code documentation, and write/maintain test cases for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Collaborating with the Salesforce Team to validate business requirements and any considerations (security, scalability, limits)

• The Salesforce Developer is responsible for the day-to-day support of the Salesforce environment, users, configuration, customization, and implementation of custom applications.
• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
• Develop custom solutions and interfaces using the Salesforce platform.
• Experience working in Flows, LWC, Aura and Apex.
• Review, implement and propagate Salesforce Best Practices.

• Work in a fast-paced environment with business, technology, and designers to build new capabilities, platforms, features and improving existing capabilities.
• Responsible for customizing, developing, and supporting solutions on the force.com platform.
• Drive Salesforce enhancements and improvements.
• Build integrations between salesforce and other internal systems to automate business processes.
• Develop Apex (classes and triggers) and Java Script, Lightning Components, Lightning Web Components, Visualforce, Flows, Omni Script and Flex Cards to extend Salesforce.
• Verify solutions by writing and executing automated test classes.
• Collaborate, mentor and guide other engineers within the team.
• Well-developed interpersonal, written, and verbal communication skills including the ability to negotiate, advise, influence others, and work collaboratively.
• Document and analyze processes, procedures, and ensure code is properly documented.
• Create and maintain a code repository to ensure a seamless deployment process for all team members.
• Stay current on the latest trends and Salesforce releases.
• Self-directed, can solve business problems from inception to implementation, can solve business problems without explicit direction.
• Provide leadership in the overall Salesforce architecture, application design, and system development
• Architect secure, scalable solutions on Salesforce that meet business requirements
• Create and deliver CRMs and workflow solutions using Salesforce/Apex, Visualforce, and related technologies
• Oversee programming development and testing of interfaces according to specifications
• Mentor team members on best practices and new technology needs.

• Identifying, defining, and documenting problems or situations that require attention or improvement
• Locating, collecting and organizing information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others
• Study, examine and interpret problem or complex situations by separating into discrete components.
• Simplify and better understand how the components fit together and why they are arranged in particular ways
• Analyze, Design and champion software solutions thru configuring existing systems and possibly writing some basic code
• Construct, configure, and maintain complex Salesforce objects and processes
• Create and or update documentation
• Adhere to appropriate system development standards and process methodology
• Develop functional, integration, regression and stress test plans
• Translate business requirements into technical solutions

• Collaborate with stakeholders to understand pricing and billing processes
• Document functional requirements and create solution architecture, System Architecture and Entity Relationship Diagram
• Excellent understanding of Quote to Cash end to end business process
• Configure Salesforce CPQ for complex pricing, discounting, and bundling
• Experience with Salesforce Billing or integration with Billing platforms like Zone Billing for invoicing, payment collection, and revenue recognition
• Design subscription and recurring revenue models
• Experience building Usage products
• Guide clients to make buy vs build decisions
• Design integrations with NetSuite, ERP systems, Billing platforms, Payment gateways, and tax engines and implement them
• Develop custom workflows, approval processes, and automation for CPQ and Billing
• Configure reports and dashboards as per client requirement
• Prepare configuration runbooks and guide development team
• Create documentation for CPQ billing processes and Conduct user training
• Support deployment and post-implementation enhancements

Salesforce Architect – Revenue Cloud, CPQ

• Design, develop, test, and deploy customized Salesforce solutions across Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud.
• Build and maintain Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), and custom APIs.
• Develop and manage flows, process builders, and declarative automation tools.
• Architect and implement data models, sharing rules, and security frameworks aligned to enterprise standards.
• Lead integrations between Salesforce and external systems using REST/SOAP APIs, MuleSoft, or middleware platforms.
• Optimize platform performance, conduct code reviews, and enforce engineering best practices.

• Design, develop, test, and deploy customized Salesforce solutions across Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud
• Build and maintain Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), and custom APIs
• Develop and manage flows, process builders, and declarative automation tools
• Architect and implement data models, sharing rules, and security frameworks aligned to enterprise standards
• Lead integrations between Salesforce and external systems using REST/SOAP APIs, MuleSoft, or middleware platforms
• Optimize platform performance, conduct code reviews, and enforce engineering best practices
• Multi-Cloud Expertise
• Sales Cloud: Configure and enhance opportunity management, forecasting, territory management, and dealer/partner relationship tools
• Service Cloud: Build and maintain case management, omni-channel routing, knowledge base, and field service capabilities
• Data Cloud (CDP): Develop unified customer data profiles, data streams, identity resolution rules, and activation pipelines
• Marketing Cloud: Design and deploy customer journeys, automation workflows, Email Studio configurations, and AMPscript/SSJS solutions
• Technical Program Management (Preferred)
• Partner with Product Owners, Business Analysts, and stakeholders to translate roadmap priorities into executable engineering plans
• Manage sprint planning, backlog grooming, and delivery timelines using Agile/SAFe methodologies
• Identify technical risks and dependencies early; drive resolution with minimal disruption to delivery
• Produce and maintain technical documentation including architecture diagrams, solution design documents, and runbooks
• Serve as a technical liaison between business teams and engineering, bridging communication gaps with clarity

• Define and drive the technical architecture for the Salesforce platform across multiple squads, balancing new capability delivery against tech debt reduction
• Establish engineering standards, code review practices, and development patterns that work across a team of varying skill levels including embedded contractors
• Mentor and develop other Salesforce engineers, building team capability rather than concentrating knowledge
• Own cross squad technical decisions for integrations between Salesforce and Ibotta's rewards content, distribution, and billing platforms
• Identify opportunities to apply AI and automation to Salesforce development workflows, and guide the team on when agentic approaches are appropriate vs. traditional ones
• Partner with engineering managers, product managers, and architecture leaders to define and execute the Salesforce platform technical roadmap
• Reduce system complexity in codebases and drive simplification that the whole team can maintain
• Develop new automation and integrations with the Ibotta platform that support business requirements
• Build new user experiences consisting of custom objects, workflows, validations and formulas while adhering to Salesforce best practices
• Implement and troubleshoot integrations between Salesforce and the Ibotta platform that accurately transfers data between multiple systems, including external systems
• Manage and improve the Salesforce DevOps process including efficient deployment processes, expectations for code, and managing sandbox environments using Copado, Git and Jira
• Keep current with new Salesforce features and functionality, providing recommendations for improvements, and teaching others
• Provide high quality, reliable, scalable and high-throughput solutions
• Create and maintain technical documentation on integrations with the platform
• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere

Staff Salesforce Engineer

• Design, develop, and deploy scalable Salesforce solutions across Service Cloud and Experience Cloud
• Develop and maintain custom Apex classes, triggers, batch jobs, and asynchronous processes (Future, Queueable)
• Build and enhance Lightning Web Components (LWCs) using JavaScript and Apex to improve UI/UX and functionality
• Configure and automate Salesforce using Flows, validation rules, record types, custom objects, and page layouts
• Contribute to both declarative (30–50%) and programmatic development efforts
• Integrate Salesforce with external systems via APIs and web services
• Develop and execute unit and integration tests, ensuring code quality and platform stability
• Implement and manage Salesforce security model (Profiles, Permission Sets, Roles, OWD, sharing rules)
• Support data migration and updates using tools such as Data Loader and Workbench
• Collaborate with cross-functional teams in an Agile/Scrum environment
• Participate in client-facing discussions, providing input on solution design and technical feasibility
• Support code promotion and deployments using tools such as Gearset, Git, and CI/CD pipelines
• Maintain detailed time tracking and documentation aligned to project requirements.

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