Salesforce Administrator

• Build, configure, test, publish and optimize CRM campaigns across Email, Push Notification, Web Push and WhatsApp using Salesforce Marketing Cloud.
• Develop and maintain automated journeys in Journey Builder, ensuring adherence to best practices, scalability and component reusability.
• Manage Data Extensions, Contact Builder and segmentation using SQL, filters and automations, ensuring data quality and integrity.
• Develop and maintain modular templates, automations and reusable components to optimize CRM operations.
• Perform functional tests, A/B tests and technical validations before campaign publication, ensuring delivery quality.
• Monitor campaigns, journeys and automations, identifying and resolving issues and continuously optimizing operations.
• Work collaboratively with Strategy, BI, Development, Delivery teams and business stakeholders on campaign and CRM project implementation.
• Interact with regional and global teams to align processes, share knowledge and disseminate Salesforce Marketing Cloud best practices.
• Propose technical and functional improvements for campaigns, processes and platform usage, contributing to continuous operational improvement.
• Ensure compliance with governance standards, naming conventions, technical documentation, deliverability and Salesforce Marketing Cloud best practices.

Tech Delivery Manager specializing in Salesforce Marketing Cloud at MRM Brasil

Tech Delivery Manager – Salesforce Marketing Cloud

Tech Delivery Manager focusing on Salesforce Marketing Cloud at MRM Brasil. Collaborating with diverse teams to enhance CRM experiences and optimize marketing automation strategies.

• Gerenciar projetos de implementação, evolução e sustentação de soluções Salesforce.
• Planejar, acompanhar e controlar cronogramas, escopo, custos, riscos e qualidade dos projetos.
• Atuar como principal ponto de contato entre clientes, áreas de negócio, equipes técnicas e parceiros.
• Conduzir cerimônias, reuniões de status e apresentações executivas para stakeholders.
• Coordenar equipes multidisciplinares, promovendo alinhamento entre as áreas envolvidas.
• Identificar e mitigar riscos, propondo planos de ação para garantir o sucesso das entregas.
• Acompanhar indicadores dos projetos e elaborar relatórios gerenciais.
• Garantir a aplicação de boas práticas de gestão de projetos e governança.

Project Manager leading Salesforce technology projects in Brazil

Project Manager, Salesforce

Project Manager overseeing Salesforce implementation and delivery projects. Managing teams and ensuring client satisfaction in São Paulo, Brazil.

Salesforce Administrator jobs in Brazil

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Tech Delivery Manager – Salesforce Marketing Cloud

Project Manager, Salesforce