Sales Operations Manager

• Own and continuously improve sales operations processes, procedures, and methodologies across the APAC region, ensuring consistency and scalability across markets.
• Build capability and drive adoption of core sales tools — including Salesforce CRM and Weflow — across regional market teams.
• Partner with APAC leadership to support sales management routines, business reviews, and data-driven decision-making.
• Design and deliver analytical and modelling reports for senior leadership covering delivery, attainment, pacing, growth, coverage, productivity, and account-level and product-level opportunities.
• Track opportunities, risks, and account statuses on a weekly basis for key customers across the region.
• Own regional forecasting by business unit and market, leveraging data and AI-driven predictive modelling to improve accuracy and confidence.
• Lead the implementation and adoption of tools and process improvements that drive efficiency and simplification across the sales cycle.
• Collaborate with global Sales and Operations teams and Business Units to ensure alignment, enablement, and optimal coordination with local APAC teams.
• Work closely with sales teams and Salesforce/CRM administrators to ensure accurate platform utilisation and timely report generation for Business Unit leaders.
• Maintain ownership of critical dashboards including Forecast & Pipeline (ensuring each Business Unit has a clear and comprehensive view of forecasts and pipelines for key accounts) and Quarterly Business Reviews (QBRs), contributing operational and performance insights.

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Sales Operations Lead – APAC