Sales Operations Manager

• Managing lead assignment logic and workflows to ensure speed and accuracy.
• Supporting our commercial teams (Sales, AM, CS, Marketing) with clean, organized, and up-to-date CRM data.
• Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership.
• Identifying inefficiencies in current processes and proposing actionable improvements.
• Partnering with the Operations Partners (Sales, Marketing, CX), and the broader Commercial Ops team on cross-functional initiatives.
• Supporting adoption of new tools and processes through documentation and enablement.
• Running small RevOps projects and contributing to a scalable commercial operations infrastructure.

Sales Operations Specialist

• Partner with the Senior Revenue Operations Manager to operationalize key GTM initiatives across the sales organization.
• Drive the execution of operational programs that improve sales productivity, pipeline management, and deal execution.
• Serve as a trusted operational partner to Sales leadership by ensuring processes, tools, and reporting support consistent execution.
• Manage the monthly commission cycle, extracting closed-won data from HubSpot and applying complex logic (accelerators, multipliers) to generate accurate payout statements.
• Support pipeline visibility and forecasting processes by maintaining reports and dashboards in HubSpot.
• Prepare insights and summaries that support weekly pipeline reviews, forecast discussions, and leadership reporting.
• Partner with RevOps analytics resources to ensure reporting accuracy and visibility into key sales metrics, i.e. show rates, close rates, cancellation rates, no show rates, etc.
• Help maintain strong CRM hygiene and operational discipline across the sales organization.

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Sales Operations Specialist

Sales Operations Manager