Safety Specialist

• Conduct thorough and objective investigations into violations of Community Guidelines and Terms of Service, including sensitive content such as child sexual exploitation
• Identify violation trends and patterns by reviewing and analyzing internal data and conducting outside research
• Develop proposals for responding to violation trends through detection, policy change, and/or feature enhancements
• Own operational workflows, including industry-wide information sharing and law enforcement referrals
• Recommend tooling optimization and develop and improve processes
• Work with internal stakeholders on ad hoc safety-related projects
• Own new workflow launches end-to-end
• Develop and conduct training for other Trust & Safety team members
• Provide support to the global Trust & Safety team, potentially including a standing schedule with a weekend day

Senior Trust & Safety Specialist investigating online harms for Snapchat, Snap’s visual messaging platform

Senior Trust & Safety Specialist

Senior Trust & Safety Specialist investigating Community Guidelines violations for Snapchat, Snap’s visual messaging platform.
Analyzing harm trends, improving safety workflows, and partnering with policy, product, engineering, and law enforcement teams.

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Senior Trust & Safety Specialist