SaaS

• Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
• Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
• Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
• Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
• Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
• Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
• Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
• Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
• Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation

SaaS Configuration Specialist leading technical systems solutions for energy efficiency

Senior SaaS Configuration Specialist

SaaS Configuration Specialist leading the design and implementation of technical systems for utilities. Driving impactful clean energy solutions at women-led Resource Innovations.

• Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support.
• Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization.
• Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators.
• Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions.
• Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies.
• Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications.
• Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration.
• Identify and implement opportunities to improve system efficiency, scalability, and user experience.
• Provide ongoing advisory and post-launch support, maintaining strong client relationships.
• Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities.
• Mentor and guide junior team members in client engagement and solution design best practices.

SaaS Configuration Lead delivering enterprise software solutions for clean energy.

SaaS Configuration Lead

SaaS Configuration Lead delivering enterprise software solutions that power clean energy. Act as trusted advisor to utilities and grid operators while leading software implementations.

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Senior SaaS Configuration Specialist

SaaS Configuration Lead