Robotics

• De Specialist AI & Robotics is ondersteunend aan de Business Owner AI & Robotics.
• Zorgt voor de doorvertaling van AI & Robotics mogelijkheden naar het Operations domein en de individuele operationele afdelingen.
• Verken en start initiatieven op, coördineert het geheel aan initiatieven en borgt voortgang.
• Zorg voor (outside in) inspiratie rondom de nieuwste technologie en hoe dit in te zetten binnen Operations op basis van actuele kennis.
• Zet projectmanagementervaring en -skills in om projecten effectief en soepel te laten lopen.
• Werk nauw samen met opdrachtgevers en collega’s binnen de 6 operaties.

Specialist, AI & Robotics – Transformation Office Operations

• Ensure the smooth running of maintenance contracts with clients, including contracting, monitoring, reporting, invoicing, compliance, updates, and quotations
• Manage contract lifecycle activities with accuracy and rigor
• Act as the main point of contact for customers on all contract-related matters (KPIs, performance, invoicing, service quality)
• Build and maintain strong client relationships, ensuring satisfaction and long-term collaboration
• Coordinate and oversee the transition (handover) of customer sites from deployment to maintenance teams
• Plan, track, and manage maintenance activities to ensure timely and efficient delivery
• Drive continuous improvement initiatives across projects and contracts
• Oversee supplier maintenance contracts (setup, follow-up, compliance)
• Monitor supplier performance on customer sites (contracts, guarantees, spare parts availability, SLAs)
• Analyze technical maintenance data to identify trends, risks, and improvement opportunities
• Contribute to enhancing system reliability and operational performance
• Identify upsell and cross-sell opportunities within existing contracts (aftersales services, upgrades, extensions)
• Support the development of additional service offerings, contributing to revenue growth

Robotics jobs in Netherlands

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Specialist, AI & Robotics – Transformation Office Operations

Thread Service Account Manager – Warehouse Robotics