Quality Specialist

• Supervise daily site stability and performance to ensure consistent service quality.
• Identify, analyze, and escalate incidents with high attention to detail.
• Liaise between internal teams and external partners to ensure timely issue resolution.
• Track QoS metrics and maintain rigorous documentation and follow-ups.
• Drive continuous improvement through root cause analysis and preventive action plans.
• Provide professional communication on customer-facing topics to ensure high satisfaction.

Quality Specialist jobs in Lebanon

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Quality of Service Specialist