QA Automation Engineer

• Design, develop, and maintain workflow automations across MSP and business systems
• Build scalable automation solutions that reduce manual effort and improve operational consistency
• Develop reusable automation frameworks, templates, and best practices
• Create monitoring and alerting capabilities for automation workflows
• Develop integrations between cloud applications using REST APIs, GraphQL APIs, webhooks, and middleware platforms
• Design and implement automation using Microsoft Power Automate and n8n
• Develop custom connectors where native integrations are unavailable
• Troubleshoot and resolve automation failures, API issues, and integration challenges
• Build and maintain Model Context Protocol (MCP) servers to securely expose business systems and workflows to AI platforms
• Integrate AI services into operational processes where appropriate
• Evaluate and adopt emerging automation and AI technologies to enhance business operations
• Automate service desk, project management, sales, and operational processes
• Work closely with service desk and engineering teams to identify repetitive tasks suitable for automation
• Participate in solution design and continuous improvement initiatives
• Maintain comprehensive documentation covering automation solutions, integration architecture, and operational procedures

Automation Engineer

• Play a critical role in helping a growing digital marketing agency scale its SEO and marketing operations through automation, AI, and systems thinking.
• Design and implement automation workflows that reduce manual operational effort across SEO and marketing functions.
• Build repeatable systems that support scalable marketing execution.
• Automate data collection, processing, reporting, and operational workflows.
• Identify opportunities to improve efficiency through automation and process redesign.
• Utilize AI tools to improve operational efficiency.
• Design AI-assisted workflows that accelerate execution and decision-making.
• Work with APIs to connect internal and external platforms.
• Troubleshoot technical issues and maintain the reliability of automation workflows.
• Build and maintain web scraping solutions that support operational initiatives.
• Translate ambiguous business requirements into structured technical solutions.

Automation Engineer, SEO

• Design, build, test, and deploy automation workflows (e.g. Rewst, Kaseya)
• Identify automation opportunities by reviewing service desk and operational processes
• Monitor and maintain automations to ensure performance and continuous improvement
• Collaborate with service desk, operations, and leadership to prioritise initiatives
• Reduce manual workloads through scalable, efficient solutions
• Create and maintain clear documentation (process maps, workflows, KB articles)
• Troubleshoot automation issues and provide L2/L3 technical support
• Improve onboarding/offboarding processes via automation
• Align automation efforts with business and service delivery goals
• Provide recommendations to optimise after-hours support and reduce overtime
• Deliver outcomes independently while maintaining strong stakeholder communication
• Work with internal and offshore/MSP teams to ensure seamless delivery
• Contribute to reusable frameworks and automation best practices

QA Automation Engineer jobs in Sri Lanka

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Automation Engineer

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