Project Manager

• Determine and document projects’ goals, scope, quality, tasks, and deadlines;
• Create and maintain detailed project descriptions/plans outlining schedules, resources, deliverables, and milestones;
• Document and handle any changes in project scope, schedule, or resources effectively;
• Track project progress against milestones and timelines to ensure timely completion;
• Maintain comprehensive project documentation (for operational efficiency, future reference and compliance);
• Prepare and present regular/weekly status reports to stakeholders and senior management;
• Conduct project reviews, ensure deliverables approval, challenge performance, and document lessons learned;
• Ensure compliance of project activities with the organization’s rules, standards, and governance;
• Identify potential risks and develop mitigation strategies;
• Implement, support and monitor quality control Key Performance Indicators (KPIs);
• Manage demand by capturing business needs and prioritizing them for effective translation into potential ICT projects;
• Oversee and ensure the effective execution of evolutionary maintenance activities for ICT applications;
• Manage critical path, dependencies, and day-to-day project execution to deliver on time, in scope and within budget;
• Support the strengthening of project management capabilities and maturity through training and effective change management,

• Collaborating with cross-functional teams on scope definition, project planning, resource forecasting, budgeting, and timeline management.
• Aligning with multiple internal stakeholders and business leads on delivery timelines, quarterly plans, and prioritisation across concurrent initiatives.
• Act as a single point of truth across all payments and risk-related projects, ensuring clear communication and consistent updates across teams.
• Managing epics, labels, and delivery tracking to ensure visibility and alignment across engineering and product teams.
• Coordinating testing milestones and ensuring alignment across teams prior to releases.
• Facilitating communication and collaboration between internal teams, clients, and third-party providers.
• Aligning with clients on setup, configuration, MVP scoping, and onboarding requirements, including credential requests.
• Coordinating with 3rd party providers and external clients on integrations, configuration, credential management, and certification processes.
• Working closely with Account Managers on new client requests, ensuring clear delivery timelines and execution plans.
• Leading and supporting key rollout initiatives.
• Identifying and managing risks and dependencies across projects to ensure successful delivery.
• Planning governance, quality assurance processes, and supporting tools.
• Creating and maintaining clear, structured project documentation.

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Project Manager

Project Manager – Payments, Risk