Program Assistant

• Provides needs assessments and referrals
• Delivers settlement and service information to clients
• Provides demonstrations and advice to clients on accessing settlement information and resources
• Addresses client needs through providing referrals to appropriate agency, community, and governmental resources
• Delivers translation and interpretation support to clients for accessing settlement services where appropriate
• Produces and disseminates settlement, community, and government service materials to clients
• Distributes governmental or other related settlement information to assist clients on completing forms
• Assists clients in applying to Language Assessment Centres
• Refers clients to other community, government, and language training services based on needs
• Responsible to recruit, train, support and supervise volunteers
• Supports the team in the delivery of program activities such as classes, workshops, orientations, and other group-based activities
• Other related duties as assigned by the Settlement Coordinator or Language Lead

Program Assistant providing direct service delivery in settlement services

Program Assistant responsible for direct service delivery and client support in settlement services for immigrants and newcomers. Working in a multicultural multidisciplinary environment in Surrey, British Columbia.

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Program Assistant