Product Manager

• Own the identity verification platform from initiation through to approval
• Manage multi-vendor IDV infrastructure, combating synthetic fraud and AI-generated identity attacks
• Ensure KYC experience is fast and reassuring for every user
• Own the re-verification experience for existing users
• Ensure the Re-KYC process is low-disruption and clearly communicated
• Determine how money moves in and out of the Exchange
• Own decisions regarding payment methods across different markets
• Ensure users can fund their accounts quickly and transparently
• Manage the activation ladder from first deposit through to first trade and index position
• Own the onboarding incentives from KYC completion onward
• Ensure smooth transition and communication at each step from KYC to trading

Principal Product Manager – Verification & Activation

• Drive payment product development and management for the country identifying and assessing relevant customer, competitor, and industry insights to define strategies for revenue growth
• Provide strategic insight and recommendations on innovative payment product development, targeting, and segmentation strategies, overseeing the product development lifecycle, market demands, technology trends, and the competitive landscape
• Manage all elements of the product development life cycle from ideation to launch and post-launch optimization, ensuring a structured approach to product evolution
• Lead the implementation of new FMIs (Financial Market Infrastructures) and schemes, ensuring smooth integration and compliance
• Create epics and detailed business requirements, translating strategic objectives and regulatory requirements into actionable development tasks for technology teams
• Assess current system capabilities and collaborate closely with technology teams on solutioning, identifying optimal technical approaches for new product features and enhancements
• Collaborate closely with Operations and Technology teams on new payment product rollouts, enhancements, and process improvements, ensuring seamless execution
• Review new and existing regulations, conduct thorough impact assessments, and develop comprehensive action plans to ensure continuous compliance
• Manage and deliver regulatory projects within strict timelines, ensuring adherence to all applicable local and international payment regulations
• Oversee product financial performance, identifying opportunities and gaps, and developing robust business strategies to drive portfolio growth and profitability
• Maintain comprehensive product documentation, capability grids, policies, and procedures, ensuring full compliance with local regulatory requirements and governance approvals
• Act as a subject matter expert for payment products, providing guidance and training to internal stakeholders and contributing to client engagement. This includes actively participating in client engagement activities, preparing and delivering pitches, and coordinating initiatives with key clients
• Engage directly with regulatory bodies and scheme organizations, representing the firm's interests and ensuring alignment with industry standards
• Proactively assess and manage product risk, ensuring compliance with laws, rules, regulations, and internal policies, demonstrating sound ethical judgment and escalating control issues transparently

Payments Product Manager

• Assist in defining product requirements, user stories, and acceptance criteria for Cards & Credit features.
• Conduct user research, analyse customer feedback, and synthesise insights into actionable recommendations.
• Collaborate with Engineering, Design, Compliance, and Operations teams to drive feature delivery.
• Monitor product KPIs and prepare weekly performance dashboards.
• Support go-to-market planning and coordinate cross-functional launches.
• Stay up to date on stablecoin, fintech, and credit market trends.

Junior Product Manager

• Execute the product strategy in various markets for all product pillars within Trade and Working Capital Solutions
• Identify market opportunities, emerging trends, and client needs
• Collaborate with Sales, Operations, Technology, and Compliance to implement or enhance products
• Map out local regulations applicable to the product and their impact on monitoring and reporting
• Identify, prioritize, and author product and business requirements/user stories
• Maintain product documentation, ensuring compliance with local regulatory requirements
• Act as a subject matter expert for Trade and Working Capital Solutions products
• Participate in client meetings for feedback
• Assist with ongoing performance and maintenance of products

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Principal Product Manager – Verification & Activation

Payments Product Manager

Junior Product Manager

Trade Product Manager