Product Analyst

• Manage and maintaining the Contxt product backlog, ensuring requirements and user stories are clear, detailed, and prioritized for engineering execution
• Translate business, operational, and clinical needs into structured user stories, acceptance criteria, data rules, and workflow diagrams
• Run backlog grooming, sprint planning, and daily agile ceremonies with engineering
• Map complex eligibility logic, clinical workflows, claims data rules, and EHR-derived data structures to ensure consistent system behavior
• Apply knowledge of EHR systems and interoperability standards (FHIR, HL7, CCD) to define integration logic, data mappings, and expected system behaviors that enable accurate eligibility and workflow automation
• Collaborate with engineering to clarify requirements, answer questions, and ensure development aligns with expected outcomes
• Create user flows, data dictionaries, rule libraries, and system documentation for engineering, QA, sales, and customer-facing teams
• Lead user acceptance testing (UAT), validating sprint increments, identifying defects, and ensuring each release meets quality standards
• Support customer discovery sessions by documenting insights and translating emergent needs into well-defined product requirements
• Partner with the General Manager, Marketing, and Product Manager to support Value Analysis activities, quantifying operational lift, modeling potential ROI, and translate product capabilities into measurable business impact for prospects and existing clients
• Develop structured value frameworks, case studies, and repeatable templates to support pre-sales and post-implementation conversations

Product Analyst – IntelliScript

• Support product analysis by gathering and organizing data related to product performance, pricing, and underwriting trends.
• Assist with market research and help maintain competitive intelligence across insurance products and states.
• Help prepare presentations and reports to communicate findings to team members and stakeholders.
• Coordinate with actuarial and underwriting teams on updates to guidelines and pricing inputs.
• Track regulatory updates and assist the team in keeping product documentation aligned with compliance standards.
• Work within systems like Excel and SQL to run queries and manipulate data under guidance from senior analysts.
• Contribute to cross-functional projects to support product development and enhancements.

Insurance Product Analyst

• Leverage business and technical expertise to support implementing features that align to the IT product strategy.
• Define and build apps and websites focusing on providing an outstanding user experience for customers and agents.
• Apply business and technical expertise to analyze, design, and enhance core systems supporting the entire lifecycle of commercial insurance policies.
• Gather and document comprehensive business requirements and feature acceptance criteria.
• Lead discussions with customers to propose and implement features aligned with business goals.
• Demonstrate strong communication skills through clear written communication and engaging presentations.
• Identify and proactively address change management requirements in collaboration with business partners.

IT Product Analyst

• Manage the technical aspects of Personal Lines Insurance product development
• Contribute to the broader enterprise strategy through informed insights
• Focus on developing new or enhanced insurance products
• Identify potential markets and create strategic plans for market entry
• Manage the product development lifecycle
• Improve insurance products to increase profitability and growth
• Monitor performance, including customer and agent satisfaction and financial benefits realization
• Report to Senior Manager, Product

Insurance Product Analyst, New Product Development

• manage the technical aspects of insurance product development
• lead programs that contribute to the broader enterprise strategy through informed insights
• focus on developing new products that improve Homeowners insurance products
• identify potential insurance markets
• create strategic plans for market entry
• manage the insurance product development lifecycle
• monitor performance, including customer and agent satisfaction and financial benefits realization

Senior Insurance Product Analyst – Homeowners

• Providing technical customer service to external and internal customers for Deluxe software.
• Utilizing internal processes and tools to log, track, update and complete work items initiated by customers.
• Working independently using comprehensive product knowledge and acting as a go-to resource for peers.
• Taking tickets from the application group queue focusing on complex client software issues.
• Handling cases for software hot fix updates for in-house clients.
• Engaging in client escalations as a case resource.
• Follows Escalation procedures to ensure progress communication includes peers and management.
• Using sound judgment to plan, prioritize and schedule efforts for escalated case work.
• Documenting customer interactions, actions taken, current status and next steps throughout the support ticket lifecycle.

See all jobs on JobTailor

Product Analyst – IntelliScript

Insurance Product Analyst

IT Product Analyst

Insurance Product Analyst, New Product Development

Senior Insurance Product Analyst – Homeowners

Technical Product Analyst II