Product Analyst

• The Product Analyst works within the Fidelity Workplace Investing Agile Model as a member of the SPS Customer Solutions Chapter.
• Product Analysts are tasked with collaborating with Product Managers to elicit, document, and translate high complexity business requirements into Agile feature-level epics.
• They also drive the effort for developing and executing business acceptance test plan, test strategy and implementing solutions to ensure the highest level of integrity, accuracy, and overall quality are included in the final product.
• The Product Analyst must have proven experience with strong analytical and problem-solving skills.

Senior Product Analyst, SPS Customer Solutions

• Support delivery of Digital Brokerage products and experiences by: Refining product requirements, communicating into clear and concise stories with acceptance criteria, building backlogs, conducting extensive and detailed testing, and supporting product releases.
• Providing insight and feedback on the requirements - the what, the how, and the why of the way that we want the brokerage features to work.
• Partner with User Experience teams on the appearance and functionality of the tools and how we intend for customers to interact with them, and assist with usability studies.
• Leverage and refine AI skills and tools to perform daily tasks.
• Support completion of pre-release requirements such as content review, as well as creating new content for marketing and client/rep education.
• Provide ongoing production support for reported problems and questions about products, and correspond with associates to resolve customer issues.
• Monitor and analyze customer feedback looking for trends, feature requests, and improvement opportunities in production.

Product Analyst jobs in Rhode Island

See all jobs on JobTailor

Senior Product Analyst, SPS Customer Solutions

Senior Brokerage Product Business Analyst, Alternative Investments